Premium Connectivity SR+

[MrBadger]

Hopefully they can sort it remotely before then.

 

[CertLive]

My youtube has stopped working too, all other streaming apps ok.

 

[drewpost]

YouTube seems to be limited over LTE intermittently. Mine was not working this morning but fine in the afternoon.

 

[LK06]

@Boggle did you get a resolution? Picked mine up yesterday with the same issue?

Cheers

 

[RichOB]

@Boggle did you get a resolution? Picked mine up yesterday with the same issue?

Cheers

Mine was delivered on Thursday, premium connectivity appeared on Saturday evening.

I'm not sure what may have triggered it or whether it just re-synced but I would give it a few days before panic kicks in.

I've been messaging @Boggle and unfortunately the issue still exists so waiting might not work for everyone.

 

[LK06]

Ah great. Thanks, I’ll give it a few days.

 

[Boggle]

@Boggle did you get a resolution? Picked mine up yesterday with the same issue?

Cheers

Nope not yet, awaiting a ranger on 31st March (also having pillar cam issues)

I have heard from someone else that they phoned a service centre and it was fixed remotely shortly after, so kind disappointed that hasn’t been the case for me, but as I’m not a heavy user I thought I’d be patient

 

[LK06]

In the end I added the lack of premium connectivity trial (30 day) to an existing service appointment in the app.

I received a text with an update to my service appointment (mid April) a few days later which included a note stating that the premium connectivity trial had now been activated. Checked my car yesterday and it’s all there.

Good result and nice to see how swiftly Tesla can resolve some issues.

 

[Mr H]

In the end I added the lack of premium connectivity trial (30 day) to an existing service appointment in the app.

I received a text with an update to my service appointment (mid April) a few days later which included a note stating that the premium connectivity trial had now been activated. Checked my car yesterday and it’s all there.

Good result and nice to see how swiftly Tesla can resolve some issues.

It will remain free until we're actually able to pay for it, the longer that takes the better

 

[Boggle]

In the end I added the lack of premium connectivity trial (30 day) to an existing service appointment in the app.

I received a text with an update to my service appointment (mid April) a few days later which included a note stating that the premium connectivity trial had now been activated. Checked my car yesterday and it’s all there.

Good result and nice to see how swiftly Tesla can resolve some issues.

Kinda gutted they haven’t done that for me but trying to remain patient