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Purchase agreement?

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I'm scheduled for pickup for this Friday, but to finish my Credit Union's loan (loan is preapproved) I need the full sales/purchase agreement. I've called the pickup store twice and have been told "Just finished it, you should get it via email in the next hour". But... nope, nothing. They verified the correct email address both times.

My CU isn't known for being particularly quick with... well... anything, so I'd like to make sure to get this done today. Anyone run into this problem? What was the solution?
 
Same thing happened to me. For a week or two leading up to delivery everybody I dealt with at my SC was completely unresponsive. Did not return back a single call or email. Two days before delivery I called the Tesla HQ number and they had it expedited and sent over that afternoon. Then had everything finalized for the loan the day after.