Reboot the touch screen with the steering wheel buttons

[AAKEE]

I can not remember seeing any suggestions here to ”reboot the car” with the steering wheel buttons?

I know the buttons only restarts the touch screen and having issues with any other system, the correct solution is to use the ”shut down the car” in the menu.

I am asking because the Swedish forums in general and Swedish Facebook groups recommends using the steering wheel buttons as a general solution for every issue. Also, the community is 101% locked by the myth, so it is almost impossible to break it, as it seems.

So do this myth/misunderstanding also float around here?
I can not remember I saw it, and I wasn’t able to find examples about this by searching?

 

[shahryaran]

It's in the manual.
But whether it can fix every issue could be a myth.

 

[EVRider-FL]

Restarting the touchscreen using the scroll buttons is the first thing to try, and it often resolves the issue. If it doesn’t, then you can try the power off reset. This is consistent with what it says in the manual.

 

[GtiMart]

The infotainment system reboot is recommended a little bit too often and for almost everything in my local facebook groups too... but it never hurts so I guess there's no harm in suggesting it. People just don't quite understand the details of issues and what could cause it so they go with what they know.

 

[AAKEE]

The infotainment system reboot is recommended a little bit too often and for almost everything in my local facebook groups too... but it never hurts so I guess there's no harm in suggesting it. People just don't quite understand the details of issues and what could cause it so they go with what they know.

Yes, I’d say it will not hurt but to only suggest rebooting with the buttons for *any* issue would not be correct.

The power of in the menu, and wait > 2min would be correct and maybe add the button thing also.

So, the reset via the buttons is widely spread…?

 

[Hayseed_MS]

It's in the manual.
But whether it can fix every issue could be a myth.

Not sure it will fix every issue but I did have a rash that started to clear up after I did the reboot. Coincidence?

 

[GtiMart]

Anything that looks like a software glitch makes anyone that ever used a computer think that a reboot might help. It's often true. The scroll wheel reboot only reboots part of the car, not everything, but it sometimes solves some of the issues. Shutting down the car solves other types of issues, although waiting 2 minutes might not be enough. I've never been able to hear the contactors close after just a few minutes of waiting after choosing "shutdown car" from the menu. Disconnecting the low voltage cable under the rear seat does that well though, after pressing that button

 

[AAKEE]

It's in the manual.

Actually not like that,

But whether it can fix every issue could be a myth.
View attachment 1012438

If you expand the picture to get all info it says to use the buttons it the touch screen is unresponsive.
It also telld us that only the touchscreen is rebooted and it does not reboot the car.

This is in the manual:

 

[shahryaran]

Because there is no such thing as rebooting the car.

Even if you unplug the main battery, the inverter, the BMS, power converter and other modules will not reboot because they operate on firmware level.

Rebooting the car is just a forum myth.

All there is is just rebooting the MCU which is technically a Linux on Intel/ AMD

 

[SidetrackedSue]

Can you power off the car from outside the vehicle?

There are times I wouldn't mind doing that if I didn't have to sit inside it.

 

[mcbanan]

Just to add more confusion, a trick a mobile tech showed me is to change the language in the menu. That is supposed to force a reboot of more modules than the twin buttons.

 

[Hayseed_MS]

Just to add more confusion, a trick a mobile tech showed me is to change the language in the menu. That is supposed to force a reboot of more modules than the twin buttons.

Same with changing wheel size.

 

[Hayseed_MS]

Because there is no such thing as rebooting the car.

Even if you unplug the main battery, the inverter, the BMS, power converter and other modules will not reboot because they operate on firmware level.

Rebooting the car is just a forum myth.

All there is is just rebooting the MCU which is technically a Linux on Intel/ AMD

Agreed. During this "reboot", the car is still driveable just without any displays or controls (so no, do not try it). But the point is that if it truly were rebooting all the way down, it would function at all.

 

[EVRider-FL]

Can you power off the car from outside the vehicle?

There are times I wouldn't mind doing that if I didn't have to sit inside it.

Yes, open the driver’s side window and lean in to power off the car from the touchscreen.

 

[gtg465x]

Yes, open the driver’s side window and lean in to power off the car from the touchscreen.

Does it have to be driver's side? And does it work if the trunk is open?

 

[EVRider-FL]

Does it have to be driver's side? And does it work if the trunk is open?

It doesn’t matter which window you open, as long as you can reach the touchscreen. I don’t know if the trunk being open is a problem (probably not), but why does that matter?

 

[gtg465x]

It doesn’t matter which window you open, as long as you can reach the touchscreen. I don’t know if the trunk being open is a problem (probably not), but why does that matter?

The instructions for the Ingenext Boost LFP (device to unlock more motor power), which is installed in the trunk, say to power down the car before unplugging the device. I've always felt it's impossible and the car doesn't actually turn off when I hit that button (the screen turns off, but I still hear noises, and opening a door or something causes the screen to come on suspiciously instantly, like the computer was clearly already on and booted), but I've never tried doing it with the doors closed.

 

[EVRider-FL]

Opening a door will definitely turn the car back on. Try powering off with the trunk open and let us know if it works.