strider
Active Member
One benefit of the dealer model is that there is competition between them. If a dealer treats you poorly, go to a different one. If Tesla treats you poorly, go on the Internet and complain...Ford interests me as much as a pile of dung. The one and only dealership I dealt with couldn't even correctly install a set of snow tires bought from them shortly after taking delivery of an Explorer Sport. I literally drove 10 feet, stopped and called service over - they didn't tighten the lug nuts. How they initially drove it to me at the front and didn't encounter the problem is beyond me. My family had bought Fords before, but in reflection not one of the dealerships we dealt with delivered on quality of service. I won't ever be stepping back into any Ford dealerships and certainly won't consider another of their vehicles after a litany of problems encountered.
Plenty of things about dealers drive me nuts. But plenty of things about Tesla drives me nuts (ie this entire thread, inability to provide spare parts, etc). There is no panacea.
My money will go where I am treated the best and receive the most value. For the moment that is still Tesla (and why I am still here). But that calculus can definitely change.