I believe I speak (type) for most folks holding orders is the lack of any communication. We find out information from others, twitter, here, FB and periodically checking our accounts. Not one single email from Tesla with any official information. How about "we regret, that xxx month deliveries will not occur. Our best estimate at this time is....... etc. " Few really care which part number is holding up things. Or Elon chose to prioritize S capacity vs X? Just tell us something from HQ that allows us to make life decisions over the coming months. Not much to ask.
And what about those that wanted Silver 20" wheels? No formal notices on that, even to those that ordered it.
BTW, I am also an owner for over 3 years and am so disappointed at the lack of customer care or concern, even when my current vehicle had repairs.