Hi, lurker turned poster here!
Returning to you (probably for the last time) with updates since my last post - almost 100 pages ago
. As you know, my new MX was sent back almost Immediately upon receipt due to FWD issues.
After sending my car back, I promptly called for an update. Status was “tech is looking at it. No ETA”. I continue to call sometimes daily, sometimes multiple times a day until I got an updated status of “your FWD was misaligned and we also found paint damage because of it. We’re fixing both. ETA 3 days from now”. Three days turned into 5 more days.
Five more days came, I called again. However, I was sent straight to hold music. This has never happened before so I’m pretty sure they blocked me. But of course it did not deter me from keep redialing even though it got me to no one. I was determined to wait out the hold music. Finally, someone picked up. She said “the SC is aware that you want your car. They are working on it.” I asked if there’s an updated ETA as the last date I received expired. She said she’ll follow up and call me back. No call back.
At this point I’m feeling like a creepy stalker who can’t take a hint. Gosh - it’s like dating again - which clearly I suck. I told my husband and he laughed. At least someone finds humor in this situation- or perhaps he sees a version of himself years ago while trying pursue me
The next day (11th day), while trying to think of how to sweet talk my rep into more information, I got a phone call.
hallelujah I cried the same tears of joy as when I became a VINer
She said my car can be picked up as early as tomorrow. Of course, I took the first appointment available.
Alas…the glorious “tomorrow” has arrived (12th day)! But I couldn’t leave the house without first sharing with you all, my day ones (actually my page 200s rather).
If we have only one lesson to learn, it is Tesla is
% committed to their communications model. “absence makes the heart grow fonder.”
teslamotorsclub.com
On the 12th Day of Christmas My True Love Gave to Me … A Model X with working FWDs! 
