Davesine
New Member
Okay folks, - here follows my little contribution to that topic.
Maybe this feedback will help some people here to understand the whole matter somewhat better and / or different. It shows pretty well where the problems are in the whole process.
Kind regards
lorn10
Hi! I am experiencing the same issue with NO support from Tesla at all.
Hotel is in Wernigerode, Germany. One DC is for Tesla only, another for all EVs. Installed end of 2015. Since this year all the EVs older than 2020 can not charge at DC, it just does not recognize the EV. I have no idea why and since August 2020 I cannot get any support from Tesla. They just do not responce to any emails or calls.
Are there any telefone number of such a "lady"? Do you know any information how to contact them?
The charging is working fine with the Tesla cars and cars older than 2020. That is why I am thinking, it is just a software failure...
Thank you in advance.