Original owner of 2011 Roadster 2.5 #1303. 55K miles, used as a daily driver for 8.5 years, I got to work with a smile on my face every day.
I got the email in mid-november. I asked for a quote. Tesla offered $48.4K cash or credit. I bit the bullet and accepted the cash offer. The model 3 is awesome but I don't want a touchscreen. I like my knobs and buttons.
The buyback process has been bumpy. Communication was somewhat inconsistent. Written terms were not provided until the second time I asked, and then only via email from the ownership loyalty associate.
They had me return the car using their existing lease-end process. I had to turn in the car, sign over the title and then sign a "tesla credit" form because, as the associate explained, Tesla does not have a buyback policy. They told me the check should come in 2-4 weeks, which would be 1-3 weeks from now. Communication remains inconsistent.
It was difficult to turn in a car and sign over its title without receiving a check in hand. I don't think they want to screw anyone over, but large corporations tend to be bad at rare transactions. It will be a hassle if they don't send me a check, or if they mistakenly process a credit instead of cash.
I'll update this thread after receiving the check (or not!), to better inform other owners who might be considering taking the buyback.