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Self Presenting Driver Side Door Not Opening Fully

Discussion in 'Model X: Interior & Exterior' started by Itsajyaknow, Sep 24, 2017.

  1. Itsajyaknow

    Itsajyaknow Member

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    Hey guys,

    I've noticed in my garage when i'm going to the car from the front to the driver side, the self presenting process will open the door a few inches and as I walk by and wait.. it just stays there, I have to either use the fob or manually open it. But when approaching from the back, it opens fully. Is there a way to tweak this as it's pretty annoying when i'm trying to get into the car while it's in my garage.
     
  2. ckwong

    ckwong Member

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    I've noticed this on my X as well but I've been driving a loaner for the past 2 weeks that has AP1 and walking from the front it will open a few inches but once I pass it and stand by the FWD the door then it will open fully. I'm not sure if this is part of the new updates recently but when my X went into SC I was running firmware that just converted into the new format 2017.28.xxxxx and it doesn't open fully after walking by it from the front like the AP1 does.
     
  3. Itsajyaknow

    Itsajyaknow Member

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    I hadn't a loaner X 100D with 300miles on it two weeks ago and the door opened fully. I'm hoping it's just gonna take some time. I talked to tesla today and they said to give it another week.
     
  4. Dr.Will

    Dr.Will Member

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    Irvine
    I've noticed that if I don't walk past the door within a few seconds after it slightly opens it'll not open fully. in your case, is it just not opening fully when you walk from front to driver door or does it work intermittently?
     
  5. Itsajyaknow

    Itsajyaknow Member

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    It’s just not opening. But Tesla said it’s a firmware bug. So lots of people are experiencing this.
     
  6. ckwong

    ckwong Member

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    what firmware are you on? It has never opened fully walking from the front for me.
     
  7. ckwong

    ckwong Member

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    Just got back my MX and updated to the new firmware 2017.38.xxxxx and the door still does not open fully after walking by it from the front unlike the AP1 loaner did.
     
  8. Itsajyaknow

    Itsajyaknow Member

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    Mine still hasn’t done that. They said a lot of people have been complaining. So to just wait it out.
     
  9. ckwong

    ckwong Member

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    But now it makes me think is it some kind of a hardware issue? The loaner I was driver is AP1 with an older firmware and it worked fine. I will have to contact my SC to see what they say.
     
    • Like x 1
  10. ckwong

    ckwong Member

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    Just got back from SC and at first was told by the tech that it's normal for the front door not to open after you pass it because there are sensors in the FWD so I had them test it on another AP2 car that has the same firmware that I do (2017.38 XXXXX) and like magic it worked just fine! The door opened fully after you pass it from the front and even standing next to the FWD. He didn't know what else to tell me but another tesla rep said he will pull logs to see what went wrong and maybe can escalate it to engineers. so I'll report back once I have an update.
     
    • Like x 1
  11. ShockOnT

    ShockOnT Quickish

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    Sounds like my other wife...
     
    • Helpful x 1
  12. Itsajyaknow

    Itsajyaknow Member

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    Mine still doesn’t work. :-(
     
  13. Itsajyaknow

    Itsajyaknow Member

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    I’m on 2017.34
     

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