The Rockville, MD service center is my preferred one in my Tesla account. It says "Your preferred service center has online scheduling." on my account page, so I almost made a service appointment over the weekend but delayed. I thought it pulled up that one when I clicked schedule appointment, but maybe I wasn't paying enough attention . . .
. . . because when I try it now, it still says that, but the schedule link shows me only Tysons Corner (not bad; sorta on the way to work for me) and Lancaster, PA?! I tried searching for Rockville, MD on that page (step 1, picking a service location), but those are still the only two I get. Not even Baltimore.
Does anyone know what's up - did the Rockville location stop doing online reservations, or did they never (and I was confused this weekend)? Or are they closing down the service center there?!
The phone # I had for them goes into the main Tesla support automated phone system now, and it's not worth driving 25 minutes out of my way to find out, so I figured I'd ask here in case any local yokels know what's up. ;-)
. . . because when I try it now, it still says that, but the schedule link shows me only Tysons Corner (not bad; sorta on the way to work for me) and Lancaster, PA?! I tried searching for Rockville, MD on that page (step 1, picking a service location), but those are still the only two I get. Not even Baltimore.
Does anyone know what's up - did the Rockville location stop doing online reservations, or did they never (and I was confused this weekend)? Or are they closing down the service center there?!
The phone # I had for them goes into the main Tesla support automated phone system now, and it's not worth driving 25 minutes out of my way to find out, so I figured I'd ask here in case any local yokels know what's up. ;-)