TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
Start a Discussionhttps://teslamotorsclub.com/tmc/tags/

Service in Michigan

Discussion in 'Midwest/Great Lakes' started by MichFin, Nov 30, 2015.

  1. MichFin

    MichFin Member

    Joined:
    May 8, 2015
    Messages:
    302
    Location:
    Detroit, MI
    Anyone in Michigan have service recently? Reading about the long wait times gives me service anxiety even though I haven't needed any service. Also, When I first got my car they came out to my house to fix a minor issue with the door mirror. Have they done away with service at your location?
     
  2. Jim MacInnes

    Jim MacInnes Member

    Joined:
    Nov 1, 2014
    Messages:
    273
    Location:
    Michigan
    I live up near Traverse City and had my first service in October. They came up with a Tesla loaner on a flat bed truck dropped it off and took my Model S down to Cleveland for service. Three days later they returned it to my business parking lot ready to go. It was a very positive experience. They suggested a two week notice to schedule the service.
     
  3. MichFin

    MichFin Member

    Joined:
    May 8, 2015
    Messages:
    302
    Location:
    Detroit, MI
    There were talks of creating a service station in Detroit but haven't heard anything about it since. I don't know if that stupid law banning direct sales is the reason why. Michigan lawmakers are bought and paid for.
     
  4. timf

    timf Member

    Joined:
    Apr 14, 2013
    Messages:
    948
    Location:
    Michigan
    Tesla still shows Detroit Service as "Coming Soon", but current law does prohibit company-owned service centers. I do think third-party Tesla authorized service centers are going to come sooner rather than later (well before franchised dealerships) simply for the reason that Tesla already has a very difficult time keeping up with the service demand and they aren't building new centers nearly as fast as they are selling cars.
     
  5. tomsModelS

    tomsModelS Member

    Joined:
    Apr 25, 2015
    Messages:
    161
    Location:
    Farmington Hills, Michigan
    My experience is exactly like Jim's ... Last month I needed the car to go to Boston in a week and Cleveland sent a truck with a loaner, picked up mine and fixed a couple of things in Cleveland. I got the car back the day before my trip. Very good experience.

    as an aside, I learned that Tesla stores 5 or 6 loaners in a Farmington Hills storage facility, just a mile or so from my home
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC