I have read about the bad service. Up till now my experiances have been pretty good. I started having problems with the screen on my 2015 85D constantly rebooting. Called roadside assistance and after going thru some re-boots they told me to schedule a mobile service on the app. 4 days after scheduling they call and state it must go to the SC. Since I cannot get an appt in a reasonable time I drive to the Dublin SC. It died at the SC. Screen went black and it would not go into drive. Then I get the news that they have no loaners and parts are at least 2 weeks out for an MCU. Fail on a few points. Why did they wait 4 days to tell me it needed to go to the SC and the mobile repair could not help? Why are they charging me $200 to replace a part that is known to be a point of failure? (luckily I did get the extended warrenty) Why no loaner? As other have stated, this was promissed at time of purchased. Very poor service that does not make one want to purchase from TESLA in the future.