I have a cracked rear wheel, 21" Turbine, and put in a Service Request to get a price on a replacement wheel or 2. Exactly how long does it take to reply to my request with a price, it will be going on 4 days now.
Is this the norm? surely there must be a number I can call to get a response straight away, Customer Support said they can only try to hurry it along (whatever that means).
My car has been off the road all week and I can't even get a simple answer to the question. They want $9.5K for 4 wheels and tyres according to their website (but this is not available in any case) my tires are fine and only one rim is needing replacement.
Do I just go with aftermarket, although anyone I speak to laughs when I ask for 21" Staggered Rims - just not a done thing. I'm seriously thinking of dropping back to 19" square so I have more options.
Is this the norm? surely there must be a number I can call to get a response straight away, Customer Support said they can only try to hurry it along (whatever that means).
My car has been off the road all week and I can't even get a simple answer to the question. They want $9.5K for 4 wheels and tyres according to their website (but this is not available in any case) my tires are fine and only one rim is needing replacement.
Do I just go with aftermarket, although anyone I speak to laughs when I ask for 21" Staggered Rims - just not a done thing. I'm seriously thinking of dropping back to 19" square so I have more options.