neroden
Model S Owner and Frustrated Tesla Fan
It seems like the biggest problem with AutoPilot is "the nut behind the wheel". There's a certain class of highly irresponsible people who use Autopilot as an excuse to ignore the road entirely. I'm not sure how to deal with this problem. It's a well-documented problem in other fields; someone else described how this happened in airplanes, and another person described how it happened in ships, and so on. Give people a little automation, and some people go "Oh, I can slack off completely, leave my worksite, go to a bar, leave the machines totally unmonitored".In neither case is there any reason to believe AutoPilot didn't act as designed. Also, there is no reason to believe both accidents would not have happened if AutoPilot was not active.
I'm not sure how to mitigate this problem, but I am sure that it's a problem in psychology, so I'd advise Tesla to start hunting around for psychologists who have studied this kind of behavior.