Single click/knock noise when accelerating or slowing to a stop - MYP

[voom500]

I drove with a Tesla technician and he understood right away and noted the mileage of my car so that they can report back to the mothership. They commented in the Service Request : "Removed, cleaned, and lubricated all 4 halfshafts at the hub. Replaced and Torqued halfshaft nuts."

 

[jsmay311]

I had this issue addressed (and hopefully permanently fixed ) at a service center yesterday on my Model 3 LR-RWD, out of warranty.

The process started with me driving around the parking lot with the tech in the passenger seat trying to replicate the noise. After that it was about a half hour for the tech to finish working on the car he was already working on, and then about an hour to complete the fix on my car. So I just waited while the work was done.

The cost came to $230.

View attachment 951782

Sounds like my click is back less than 3 months after paying Tesla to “fix” it.

 

[mlkmade]

I have this and its really, really loud.

Service wants $450 for this, is that right?

 

[MatildaModelY]

It should definitely be covered under warranty. Unless your car is now out of warranty, of course.

 

[mlkmade]

2 years old, 25k miles, still under warranty.

How do I tell them that its covered when they're telling me its not?

 

[MatildaModelY]

It’s clearly an nvh issue.

Point to this post and I think I even posted earlier the actual PDF of the service that they did on my car where it says warranty and zero cost

 

[mlkmade]

They said lube is considered maintenance and not warranty. It may have been covered in the 1st year of ownership under their new policy of fixing noise complaints external and internal for the first year.

 

[voom500]

They said lube is considered maintenance and not warranty. It may have been covered in the 1st year of ownership under their new policy of fixing noise complaints external and internal for the first year.

Wow I was slightly under the 1 year ownership mark when they serviced mine under warranty.

 

[MatildaModelY]

It should be 100% covered as it's a mechanical issue. I would try another service center, or put up a big stink about it. It's completely unacceptable.

 

[mlkmade]

It should be 100% covered as it's a mechanical issue. I would try another service center, or put up a big stink about it. It's completely unacceptable.

I called another service center and they just looked up my ticket and confirmed and repeated everything the sc that charged me said.

I got my car back today and they forgot to reinstall my frunk.. So now I have no frunk. Mobile tech is coming out to remedy.

Really happy I paid for this service. /s

 

[voom500]

But why are they touching the frunk when they have to lube the axels and re torque them?