Hello friends,
Well, I finally finally finally since my search first began in March 2019, Got a car. After a 5,000 supercharging fiasco, losing that and forced to change advisors I was offered a new car. A new model 3 with blue, but the kicker is this new car had 19 in rims on it. After debating whether to shell out 1,500 for the upgrade I bit. After all, I would finally get my dream car and getting the car and two days before the tax credit was cut in half.
They stopped doing local deliveries so, my family and I packed and loaded up in my trusty old trade in. We drove the 2.5 trip and looked forward to taking delivery.
A 10 am appointed turned into a 1 pm pickup waiting there for hours. Excuses given car was on a supercharger, car was being detailed.
Finally, we get to see the car that had been left out in the rain and soaking wet, So much for that multiple hour detailing wait.
First impression, with a delivery advisor hovering over us was something is wrong with this car. It was very uncomfortable and many comments where made referring to using wanting to look at the car, we were rushed and told to take it or they will be removing it from us. A strategy to maybe force a buyer to accept a vehicle without an inspection, this is all after they demanded we sign papers and pay before even seeing the car. They were deeply offended when we refused to sign.
Moving past the delivery employees,
The car, well this care was not just dirty but, filthy. We asked what wrong with the car, was it detailed? How many people have been in the car? Why was the condition looking so poor. They countered with do we want it or not with no further details. I insisted enough that they came out with a spray bottle and wiped some scuff marks, they could not be removed. These scuff marks are deep into the plastic, on all four doors, door wells, and seats, especially the back seats and drivers door well. The pillars where multiple colored riddled with fingerprints, the same for visors and mirrors.
We reluctantly accepted delivery, thinking it was new, and maybe it just needs a professional clean.
Leaving the dealership, we found the wheel was off center and the car wants to veer off the road to the right.
Confused and upset with the condition of the car, we reached out to anyone willing to help, Many calls where made and emails sent. Until a good soul finally answered our question.
It turns out this car was a showroom car, for multiple months, in the second highest traffic mall in the country.
We found pictures online of the car, called the store and he said he was well aware of that car and many cars are damaged from heavy usage in the showroom, especially from a mall.
Now what?
We feel a $50,000+ purchase is a big deal, saving for years to have the opportunity to buy a magical piece of delicate equipment.
Thinking we are getting a new vehicle, being lied to about the usage and condition.
Tesla is not willing to even pay for alignment, or offer some type of explanation, or repair the cosmetic damage, nor mechanical (alignment, tire balance).
We paid full price for this car including the upgraded rims.
This car was located at Aventura Mall in Miami.
Well, I finally finally finally since my search first began in March 2019, Got a car. After a 5,000 supercharging fiasco, losing that and forced to change advisors I was offered a new car. A new model 3 with blue, but the kicker is this new car had 19 in rims on it. After debating whether to shell out 1,500 for the upgrade I bit. After all, I would finally get my dream car and getting the car and two days before the tax credit was cut in half.
They stopped doing local deliveries so, my family and I packed and loaded up in my trusty old trade in. We drove the 2.5 trip and looked forward to taking delivery.
A 10 am appointed turned into a 1 pm pickup waiting there for hours. Excuses given car was on a supercharger, car was being detailed.
Finally, we get to see the car that had been left out in the rain and soaking wet, So much for that multiple hour detailing wait.
First impression, with a delivery advisor hovering over us was something is wrong with this car. It was very uncomfortable and many comments where made referring to using wanting to look at the car, we were rushed and told to take it or they will be removing it from us. A strategy to maybe force a buyer to accept a vehicle without an inspection, this is all after they demanded we sign papers and pay before even seeing the car. They were deeply offended when we refused to sign.
Moving past the delivery employees,
The car, well this care was not just dirty but, filthy. We asked what wrong with the car, was it detailed? How many people have been in the car? Why was the condition looking so poor. They countered with do we want it or not with no further details. I insisted enough that they came out with a spray bottle and wiped some scuff marks, they could not be removed. These scuff marks are deep into the plastic, on all four doors, door wells, and seats, especially the back seats and drivers door well. The pillars where multiple colored riddled with fingerprints, the same for visors and mirrors.
We reluctantly accepted delivery, thinking it was new, and maybe it just needs a professional clean.
Leaving the dealership, we found the wheel was off center and the car wants to veer off the road to the right.
Confused and upset with the condition of the car, we reached out to anyone willing to help, Many calls where made and emails sent. Until a good soul finally answered our question.
It turns out this car was a showroom car, for multiple months, in the second highest traffic mall in the country.
We found pictures online of the car, called the store and he said he was well aware of that car and many cars are damaged from heavy usage in the showroom, especially from a mall.
Now what?
We feel a $50,000+ purchase is a big deal, saving for years to have the opportunity to buy a magical piece of delicate equipment.
Thinking we are getting a new vehicle, being lied to about the usage and condition.
Tesla is not willing to even pay for alignment, or offer some type of explanation, or repair the cosmetic damage, nor mechanical (alignment, tire balance).
We paid full price for this car including the upgraded rims.
This car was located at Aventura Mall in Miami.
