Spurious Tesla Supercharger Visa charge [RESOLVED]

[melmalinowski]

My Tesla Y LR 2023 is sitting in my garage in rural Washington State. My Visa card just notified me of a $16.xx Supercharger charge at 2:33am EDT, June 16, which is impossible.
Update: this appears to be a repeat billing for a charge made on June 7th at a Supercharger in The Dalles, OR.
Further update: it appears that the original charge on June 7th did not go through, and this is probably a legitimate resubmittal by The Dalles Supercharger. No bad on Tesla Now I know this can happen, I know how to monitor it. I bought a CCS adapter, and found it useful on our long trip in rural Utah/Nevada/Arizona, where ChargePoint chargers enabled a route impossible using only Tesla.

 

[ItsNotAboutTheMoney]

Is it actually Tesla or something that looks like Tesla?

I'd double-check that it's Tesla and report it to both.

 

[melmalinowski]

Is it actually Tesla or something that looks like Tesla?

I'd double-check that it's Tesla and report it to both.

How to check Tesla? Charges don't appear when I log onto Tesla.com, nor are shown in my iOS Tesla app. The only listing of charges I can find are on my Visa account.
Revised: it is indeed in iOS app, buried deep. Top right icon of your 'face':Account:Charging:History
Thanks, F

 

[father_of_6]

Your SuperCharging history is in the app somewhere. Touch the top-right account icon and dig around.

 

[ItsNotAboutTheMoney]

How to check Tesla? Charges don't appear when I log onto Tesla.com, nor are shown in my iOS Tesla app. The only listing of charges I can find are on my Visa account.

I meant to compare the line in your Visa billing to a known other Supercharger billing line. Does it look the same or different?
If it looks different it could just be a scam charge they're hoping you'll miss.

Otherwise, if it looks the same contact both your card company to remove the charge, and also Tesla to report it.