I picked up my new Model 3 Standard Range Plus a week ago, and had to immediately take it on a road trip from South Florida to North Carolina. I was so excited...then excitement turned to a sinking feeling in my stomach when it was taking 45 mins or so at V2 and V3 chargers throughout the trip. For the majority of the charge, I was getting an average of 50-75 KW. The highest it ever spiked was 163 KW, but then it was back down under 100 within a few minutes, and even with less than 50% battery life. Generally, I was getting around 50-75KW speed with less than or close to 50% battery life at all Supercharging stations (I visited them 12 times during my trip), and this cannot be right, especially at V3 charging stations....right?! (see attached images)
I need to know what the speeds I should be getting are, because I brought it into the shop upon returning and am being told that everything is normal. I know that cannot be the case because I compared my speeds to dozens of other people along my trip and all of them were getting faster speeds than me. I even used the same stall as someone who was getting double the speed I was getting on an older Model S, and did not get anywhere near the speed he was getting.
To answer your questions: Yes, the battery was being preconditioned; the outside temperatures did not have any impact as I drove through hot and cold weather without any difference in speed; no, I was not sharing a stall with anyone; I usually arrived at the charging stations with anywhere from 8mi to 70mi left; yes, I know that the battery charges quickly at first, and slowly as it approaches 80%. But from everything I know, the charge speeds should be significantly higher when my battery is far below 80%
I'm very close to demanding a new car, as everyone I have spoken to says the speeds should be much faster (except for Tesla, which tells me everything is normal).
HELP!
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(moderator note: Moved posts in this separate thread to thread on standard range+ supercharging speed, referenced below)