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Steering Wheel Position Not Moving for User Profile

I recently noticed that the steering wheel on my 2017 Model X is not moving for different user profiles. I can use the adjustment stalk to move in/out and up/down. The SAVE option appears on screen, which I touch and it says SAVED. But when changing between profiles, there is absolutely no movement of the steering wheel. It simply stays wherever it was last adjusted to.

Of course I have rebooted. I don’t know how long it’s been like this, but now suspicious it may have stopped working long ago.

Any ideas on what the issue could be?

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