Model: AWD M3 Long Range, black
Just some quick notes:
Delivery/hand-over:
* Only received reg number 2 hours before pickup which made arranging insurance a little more of a pita than hoped for
* Had to wait 45 minutes after appointed time until I was dealt with as car was not cleaned
* Around 8 paint issues noted and logged by the handover person in their app - variously dimples, bumps (dust/dirt painted over?) a dent and a scuff. I asked him why he thought m3 paint issues were such a problem, he said that they aren't setup at Fremont with a proper paint environment. Not sure if this was fact or speculation, but something clearly wrong here. It has been a fairly well known process to apply paint correctly for many years. Not an unexpected issue but frustrating nontheless. Felt bad for the handover guy, not how he/I want to spend time.
* Handover took probably an hour but maybe 20 of these were logging the various paint issues
* Overall, handover was a poor experience because of the late supply of rego, the wait when at Tesla and the paint issues
The car:
* Quicker than expected
* Quieter than expected
* Interior cabin quality is better than expected
* Ride is great, visibility is great
* More miles/hour when charging @ home with standard plug (9 miles per hour)
* Had some issues with the app when the car is on 4g -- need to look into this they're not talking unless car on wifi at moment. I have seen fixes on internet just not had chance to try.
* Not really had a go with autopilot yet
* Electric is the future
The company:
* They clearly want to ship as much as quickly as possible to avoid financial problems. This is impacting quality and service.
* Felt bad for the staff, this goes to the top, or at least Quality and UK Service Management (and probably higher)
* They get away with it because the car/tech are game-changing but once the early adopters are saturated people will expect better quality and service.
Overall happy with the car. I've had premium Audi before (TT, great, no issues), most recently Land Rover Disco Sport (garbage and terrible build quality).
Just some quick notes:
Delivery/hand-over:
* Only received reg number 2 hours before pickup which made arranging insurance a little more of a pita than hoped for
* Had to wait 45 minutes after appointed time until I was dealt with as car was not cleaned
* Around 8 paint issues noted and logged by the handover person in their app - variously dimples, bumps (dust/dirt painted over?) a dent and a scuff. I asked him why he thought m3 paint issues were such a problem, he said that they aren't setup at Fremont with a proper paint environment. Not sure if this was fact or speculation, but something clearly wrong here. It has been a fairly well known process to apply paint correctly for many years. Not an unexpected issue but frustrating nontheless. Felt bad for the handover guy, not how he/I want to spend time.
* Handover took probably an hour but maybe 20 of these were logging the various paint issues
* Overall, handover was a poor experience because of the late supply of rego, the wait when at Tesla and the paint issues
The car:
* Quicker than expected
* Quieter than expected
* Interior cabin quality is better than expected
* Ride is great, visibility is great
* More miles/hour when charging @ home with standard plug (9 miles per hour)
* Had some issues with the app when the car is on 4g -- need to look into this they're not talking unless car on wifi at moment. I have seen fixes on internet just not had chance to try.
* Not really had a go with autopilot yet
* Electric is the future
The company:
* They clearly want to ship as much as quickly as possible to avoid financial problems. This is impacting quality and service.
* Felt bad for the staff, this goes to the top, or at least Quality and UK Service Management (and probably higher)
* They get away with it because the car/tech are game-changing but once the early adopters are saturated people will expect better quality and service.
Overall happy with the car. I've had premium Audi before (TT, great, no issues), most recently Land Rover Disco Sport (garbage and terrible build quality).
