If all breakers are in the On position, are the switches on the side of the powerwall(s) also in the on position? The powerwalls themselves have an on switch on them as well. Do the powerwall(s) have a green light on the side of them?
So if everything is in the on position, but you say "battery is at zero" are you sure that this is not just the tesla monitoring? I have read here that tesla does not activate monitoring through the app on third party installs until PTO is given, but not having monitoring wouldnt mean the system itself isnt working.
You could try looking at the local wifi login information for it. If I was in your shoes, I think I would shut off the main breaker to see what happens, but I would do so at like 9:30 am in the morning or so, after preparing the home for the possibility of no power. Meaning, I would tell everyone in the home that I was going to perform a test of the system, turn off any TVs or sensitive electrical devices (like high end receivers, etc), and then, when there is sun outside, throw the main breaker and check.
You could also log onto your utility companies website, and see if they offer daily monitoring (many do), and see what your home utility usage has been since system install.
I suspect, that you just dont have monitoring, but if everything is on, then your system should actually be generating power.