I have USAA and had an issue when my Range Rover needed minor body work. USAA authorized shops were either Dodge or Caliber Collision (basically a MAACO). I did not think those were up to the task of doing the work at a level equal to that of the vehicle but no matter how much arguing I did I made little to no progress. I eventually had to come out of pocket for the deductible (obviously) and then the repair bill above and beyond the estimate that the USAA shop provided. This was due to the higher labor rate at the chosen shop.
So my question is has anyone had a similar situation with a Tesla repair? I know there are only a few Tesla certified shops so I am guessing that is who you have to have repair your car and insurance will have to pay their hourly rate. Is this correct? Has anyone been told that they had to go to a non Tesla shop for repairs. I am not talking about major accident repair. Just some minor body work that may require the remove of a panel. Nothing structural. I know the work can technically be done by any decent body shop but I'd prefer to only have it done by a Tesla shop.
Just wondering what experiences people have had. The local authorized Tesla body shop is not on the list of approved shops for USAA so I was concerned.
So my question is has anyone had a similar situation with a Tesla repair? I know there are only a few Tesla certified shops so I am guessing that is who you have to have repair your car and insurance will have to pay their hourly rate. Is this correct? Has anyone been told that they had to go to a non Tesla shop for repairs. I am not talking about major accident repair. Just some minor body work that may require the remove of a panel. Nothing structural. I know the work can technically be done by any decent body shop but I'd prefer to only have it done by a Tesla shop.
Just wondering what experiences people have had. The local authorized Tesla body shop is not on the list of approved shops for USAA so I was concerned.