Supercharger - Dothan, AL

[Mrbrock]

So this site showed 0 of 12 stalls available in the in car navigation for the past 2 days, so I decided to swing by to see what’s going on. Turns out all 12 stalls were available, so that seems odd. My charge session never exceeded 42 kw though. My car did suggest to precondition next time, but that still seems too slow. Any ideas?

RWD M3? 176/272=65% soc. In optimal conditions you would be looking at ~65kw max. In cold weather with a cold battery, you did well at 42kw.

There could also be issues with the site, communications down and reduced performance to ensure there aren't any issues.

 

[Jfranc27]

So this site showed 0 of 12 stalls available in the in car navigation for the past 2 days, so I decided to swing by to see what’s going on. Turns out all 12 stalls were available, so that seems odd. My charge session never exceeded 42 kw though. My car did suggest to precondition next time, but that still seems too slow though. Any ideas?

RWD M3? 176/272=65% soc. In optimal conditions you would be looking at ~65kw max. In cold weather with a cold battery, you did well at 42kw.

There could also be issues with the site, communications down and reduced performance to ensure there aren't any issues.

This is a long range RWD model 3. I guess at 65% soc 42kw is not bad, but in my case I arrived at 30%, and the session seemed to be capped at 42kw with 160 mi/hr. I will try it again in warmer weather next time.

 

[ChrisC]

Welcome to the forum, and thanks for the report!

 

[Rotorian]

I have called Tesla each Wednesday for the last two weeks, as the site has been down since the thunderstorms a l ittle over three weeks ago. I was told it would be up at midnight last thursday, but still showed 0/12 on thursday. I go to Dothan every week on biz. I did load up in Marianna just in case. I will do the same again tomorrow. However, I hope is up this week. It is very nice to have the option.

 

[Rotorian]

Back in town, the "in car" charge locations still shows 0/12. Called Tesla again, new "end" date is 25th....although they did say January, at this point I am beginning to wonder if they have the right month .

Edit: May go by later this afternoon and see what it looks like onsite.

 

[Mrbrock]

I have called Tesla each Wednesday for the last two weeks, as the site has been down since the thunderstorms a l ittle over three weeks ago. I was told it would be up at midnight last thursday, but still showed 0/12 on thursday. I go to Dothan every week on biz. I did load up in Marianna just in case. I will do the same again tomorrow. However, I hope is up this week. It is very nice to have the option.

@Jfranc27 in post #62 reported all chargers were working (reduced speed) a little over a week ago even though the car was reporting 0/12.

 

[Rotorian]

Went by there today, is operational, looks like there may have been some work going on.

55deg I started at 30% 120KW rate and slowed down as it went along as expected. 40KW at 90%.

'23 M3 RWD

 

[Mrbrock]

Went by there today, is operational, looks like there may have been some work going on.

55deg I started at 30% 120KW rate and slowed down as it went along as expected. 40KW at 90%.

'23 M3 RWD

Pictures? Posting pictures can help people determine what is/has been going on.

 

[Rotorian]

I only got one. However, all the covers looked like they had been open at some point. Whomever has been doing the work, broke several pieces on them and the bottom fasteners are missing on all of them. I wonder if they were vandalized?

 

[Mrbrock]

I only got one. However, all the covers looked like they had been open at some point. Whomever has been doing the work, broke several pieces on them and the bottom fasteners are missing on all of them. I wonder if they were vandalized?View attachment 1011777

Protective bollards/signs have all been removed. The post looks like it was backed into which caused the cover to break based on the angle. They might have been prepping these for magic docks (they seem to be removing the bollards when they do that). Hopefully they see that removing the bollards leads to damage and they just leave the bollards and signs where they are.

 

[ScottG1]

Charged here yesterday and it was fully operational. Charge started at 250kw. Tesla support said it wasn’t working when I called before going, so not sure what the issue is there. Also doesn’t show up in my charging history on the Tesla app, presumably due to the connectivity issue.

 

[ChrisC]

Wow, thanks for the report, and welcome to the forum!

Can the next person here get a photo of the restored site, including one showing magic docks (or lack thereof) to answer that inevitable question?

 

[Mrbrock]

Charged here yesterday and it was fully operational. Charge started at 250kw. Tesla support said it wasn’t working when I called before going, so not sure what the issue is there. Also doesn’t show up in my charging history on the Tesla app, presumably due to the connectivity issue.

Tesla support is a joke. They just looked at their app it it shows 0 of 12. If there is a communication issue, they have as much data as you do in the app and in the car.

You won't show a charge since there wasn't communication with home during your charge. However, the car measures the amount of energy so it will report that to Tesla and you will be charged.

 

[Jfranc27]

I can confirm that it is still working as of this morning as well, despite showing 0 of 12 stalls still. My charge is only 52 kw, similar to before at 51 degrees, but that’s probably due to lack of preconditioning. That is pretty strange how the site is still showing as down for the past 2 weeks. This can definitely cause anxiety for folks traveling through Dothan.

 

[Mrbrock]

I can confirm that it is still working as of this morning as well, despite showing 0 of 12 stalls still. My charge is only 52 kw, similar to before at 51 degrees, but that’s probably due to lack of preconditioning. That is pretty strange how the site is still showing as down for the past 2 weeks. This can definitely cause anxiety for folks traveling through Dothan.

I think the fact that it doesn’t show some type of estimated wait is a clue there isn’t communication and the 0 of 12 shouldn’t be believed. The app doesnt even show anything about wha is available, more of a clue there isn’t communication. Normal behavior would be to show 0 available and either a short wait or an estimated wait.

 

[ScottG1]

Wow, thanks for the report, and welcome to the forum!

Can the next person here get a photo of the restored site, including one showing magic docks (or lack thereof) to answer that inevitable question?

I stopped by again yesterday and took a few pictures. I'm not sure what the magic docks look like, but think these looked like the normal connectors.

 

[ItsNotAboutTheMoney]

I stopped by again yesterday and took a few pictures. I'm not sure what the magic docks look like, but think these looked like the normal connectors.

Magic Dock has a CCS adapter, which means an adapter with the larger plug.
So it looks a lot chunkier.
If you look at a Magic Dock socket you can see the outline of the adapter in it.

Tesla Starts Retrofitting Superchargers With Magic Dock to Allow Other EVs to Charge

Tesla's expansion of its Supercharging network to support non-Tesla electric vehicles will provide more EV options but it is raising concerns over dock blocking

www.notateslaapp.com

https://www.notateslaapp.com/images/news/2023/magic-dock.jpg

You see a similar outline of the adapter in the V4 stall sockets, but it's embedded into the stall shell.

 

[Mrbrock]

They are either prepping for magic docks or the release of the adapters to allow other makes to charge hence the removal of the safety bollards and signs.

 

[ItsNotAboutTheMoney]

They are either prepping for magic docks or the release of the adapters to allow other makes to charge hence the removal of the safety bollards and signs.

Maybe the plan is to replace any of the inevitably broken stalls with V4 stalls.