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Supercharger - Saint Liboire, QC
- Thread starter CanadaGoose
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- Canada quebec supercharger
They probably didn't care since they were not on yet, that pile was put there about 2 days ago only. I guess they're going to (try to) move it out soon, I'll keep you posted!
St-Liboire is now open. For those who have Bio Weapon Defense, activate it before you get there! Lots of trucks are idling and it smells really bad...
Since opening (when it opened, all stalls were on), many stalls have been off. As of last night, the first 4 (when you enter the parking lot) and the last 4 are working, the 4 middle ones are still off (Tesla logo is off and the stalls not working). Thing is that this doesn't show in the car/app as broken, they're shown as being all available. Let's hope they get fixed soon!
Each cabinet serves 4 stalls so that means one of the cabinets is either not functioning or not connected somehow. Not an uncommon issue at new superchargers. It usually gets resolved in a month or so in my experience. In any case 8/12 working isn't bad, especially considering it's a slow travel season.
Yes the 4 middle ones are not working. Problem is that the display in the car shows that the 12 stalls are available when there are only 8 available actually.
a) I think there's a number of the SCs to call in case of problems. Not sure what it is.
b) The SCs self monitor and report problems back to the Ops Centre.
They’re all back up as of last night. But the snow removal will need to improve, there were piles of snow in front of a few stalls yesterday…
hybridbear
Active Member
This Supercharger doesn’t show on the map on Tesla’s website, but it does show in the list of results. That’s odd. It does show on the car screen as well. But it isn’t on PlugShare. Does it really work? We’re road-tripping across Quebec right now & the car routed us to this one & we’ll arrive at 7% so if it doesn’t work we’ll be screwed. Without PlugShare to check for recent reports of if it’s working or not I’m nervous.
Yes, call +1 (877) 798-3752, option 2, and then in the second menu the option # varies if you have an active service appt or not. We’ve used this # to report a number of Supercharger issues & we’ve seen Tesla react quickly to fix them, getting repairs done in 2-3 business days usually.
Ah, you're right, it's not on PlugShare. Someone will need to add it, I don't know what the process is. It is on supercharge.info. I've used it a few times and it has been great. The only v3 on that segment, and much better than Brossard which is always busy.
hybridbear
Active Member
I was able to find it on PlugShare. It’s marked as restricted & “coming soon”. I messaged PlugShare so that they can change it to active. We’re charging now.
hybridbear
Active Member
I usually use PlugShare to look out for potential Supercharger issues. Many times the car shows all stalls as functioning, but PlugShare notes help us avoid defective stalls or ones that are slow. Supercharge.info has some cool details like showing when a station opened, but PlugShare seems to have the best info for station issues. The nice thing with the car is seeing how many stalls are occupied.
It's shown as a "destination charger" on Tesla's website... It does indeed work well, got 170 kW every time (Sr+). It's been on PlugShare since the opening (I added it) but they changed it to "opening soon" after a few days, stating they're waiting for Tesla confirmation (maybe they're waiting for it to show on Tesla's website, which it's wrongly tagged...). Messaged and reported it open a few times on Plugshare but they don't seem to do anything about it
Yep, reported it yesterday on Plugshare too. The Tesla website has a destination charger pin style for it but the description does say supercharger, 250kW. Tesla made a mistake, and Plugshare are waiting on Tesla. The only way to fix this is to report the problem to Tesla I guess? Does someone know how we do this? Anyone have a contact with Tesla?
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