System Boot Issue

[Hjwallace]

Is anyone having an issue where when you get in the car and put it in gear, the touchscreen doesn’t come on for several seconds? Also, twice in the last 3 days, I’ve had no sound. The music interface just sits there and “spins”. There’s no sound including the turn signals and Bluetooth speaker phone. Thoughts?

 

[kbecks13]

I've had this happen rarely (maybe once per month or less), if you are getting it more frequently you may have a problem. Have you tried doing a reset (foot on brake + both scroll wheels)?

 

[Hjwallace]

I haven't done a reset. Honestly, didn't realize I could. Thank you for the suggestion! Will will give it a try!

 

[Earthpower]

I had a similar problem and had to get a new computer. I hope reset works for you.

 

[longshot49]

I've had this happen rarely (maybe once per month or less), if you are getting it more frequently you may have a problem. Have you tried doing a reset (foot on brake + both scroll wheels)?

You can actually reset the screen (soft reset?) while you are driving with both scroll wheels.

Drive unit is not affected.

I have done it a few times driving and a service technician told me it was ok

 

[Dave EV]

To fix the no sound issue, put the car in park, go to the safety screen and power off the car. Wait 10 seconds, then press the brake pedal or open a door to wake up the car and sound should work again.

If you have the time, wait 3+ minutes before pressing the brake pedal, that seems to do a more complete reset.