Tesla app iOS Lock Screen widget not working!

[MonoPoly307]

Hey guys,

I picked up my new Model 3 yesterday (our second one), and set up the app on my iPhone.

For some reason, the Home Screen widget that shows your battery percentage is not working… it’s just saying “long press and select edit widget…”, but unfortunately long pressing the widget doesn’t do anything. (See screen shot below.)

I logged out of the Tesla app and deleted it, then downloaded it again and re-logged in, but the same thing’s happening.

Wondering if this is a glitch anyone else has experienced with the latest iOS Tesla app? And any chance anyone’s figured out a workaround?

Cheers and thanks!
Mike

 

[kpanda17]

Mine works, but have two Teslas and which one is this? That’s my qieation

 

[kpanda17]

This is iOS 17

 

[MonoPoly307]

This is iOS 17

I should have mentioned… yep, I’m on iOS 17.

 

[MonoPoly307]

Mine works, but have two Teslas and which one is this? That’s my qieation
View attachment 975739

Interesting!

I’m starting to wonder if it’s just the widget setup process which is broken?

Perhaps everyone’s fine if they already have their car and app set up, but people adding a new car using the current app may have this widget problem.

The rest of the app is fine, and I was able to choose my car for the main widget (Home Screen version, not Lock Screen).

Hopefully they’ll issue an update soon…

Mike

 

[kpanda17]

I figured it out, Home Screen and Lock Screen Tesla widget shows the first car in the Tesla app
Makes sense, but would be nice of it could toggle with a swipe

 

[gaswalla]

You can customize which car is handled by the widget. Go to your lock screen, click customize, double click on the Tesla widget and a menu will appear with your cars. .

 

[Asymmetrical]

I just tried adding the Tesla widget on the Lock Screen and it’s a completely transparent box (no text like yours). I was able to select the car upon the long press options but the info from the car doesn’t load.

In a tangentially related issue, the widget in Notification Center isn’t working either. It just shows a black box (the one below the weather info). I’m on iOS 17 as well.

 

[kpanda17]

Would be great to add each vehicle battery to the Apple device batteries box, side by side with iPad, watch and AirPods

 

[MonoPoly307]

A

You can customize which car is handled by the widget. Go to your lock screen, click customize, double click on the Tesla widget and a menu will appear with your cars. .a

You can customize which car is handled by the widget. Go to your lock screen, click customize, double click on the Tesla widget and a menu will appear with your cars. .

Thanks, this worked!
It’s a little weird that pressing and holding the widget itself doesn’t let you change this, given that’s what the error message I had was saying!
But awesome to have it sorted. Thank you!

 

[MonoPoly307]

Would be great to add each vehicle battery to the Apple device batteries box, side by side with iPad, watch and AirPods

Agree, this would be fantastic.

 

[Revo911]

A



Thanks, this worked!
It’s a little weird that pressing and holding the widget itself doesn’t let you change this, given that’s what the error message I had was saying!
But awesome to have it sorted. Thank you!

Wow, that’s so easy and so impossible to just guess would be the way. How did anyone figure this out? But it worked for me as well! Thanks!

 

[kpanda17]

Cool having the Tesla widget on the Lock Screen showing the vehicle battery level

 

[Freddy Fred]

I just tried adding the Tesla widget on the Lock Screen and it’s a completely transparent box (no text like yours). I was able to select the car upon the long press options but the info from the car doesn’t load.

In a tangentially related issue, the widget in Notification Center isn’t working either. It just shows a black box (the one below the weather info). I’m on iOS 17 as well.View attachment 975761

I have this same issue. Widget stays blank since the last app update. Tried removing widgets, changing vehicle, reinstalling the app. Nothing works.

 

[Asymmetrical]

I have this same issue. Widget stays blank since the last app update. Tried removing widgets, changing vehicle, reinstalling the app. Nothing works.

I don’t have any recourse to offer you - it randomly started working again for me a while ago. Perhaps restart your phone?

 

[jeboye]

I recently just got my Tesla and the app and widget were working great until today when I updated to version 4.27.0. Now the widget is blank. I've deleted and re-added the widget, confirmed my specific Tesla is selected and no luck. I was considering signing out of the app but the warning about losing all my settings and stored data concerns me. Is there any way to report this to Tesla?

 

[kpanda17]

My environment
iPhone 14 Pro Max iOS 17.1.1
Tesla App 4.27.0-2067
No problem with Home Screen widgets or Lock Screen
All good

 

[jeboye]

Thanks for the response and glad you're having no issues. I have iPhone 12 running iOS 17.1. and the same Tesla app version 4.27.0-2067. Maybe another update will fix it.

 

[kpanda17]

Latest is 17.1.1
It was one of the urgent Apple pushes

 

[jeboye]

Thanks everyone I am running iOS 17.1.1 (left out the last 1 in my earlier post). Also a good old fashioned phone power cycle returned the widget for me.