Tesla Changes Service Requirements - 3rd and 4th Year No Longer Needed?

[Rahul]

Anyone asking a refund for remainder of the extended service?

I am

 

[⚡️ELECTROMAN⚡️]

This is so long overdue, but good on you Tesla for making the change. Gives me more hope for the future.

 

[Hsuester]

Does anyone know how refunds for extended service are prorated (elapsed time or actual services performed)?

 

[arubinst]

This may be USA only at the moment, no sign of a similar change on the UK pages yet, but that may just be that they haven't got around to it yet...

I'm not seeing it either in Switzerland, but the Maintenance Plan buy button disappeared from my account.

I'm just 700 Km shy of my first service and had been trying to figure out if it would be a good idea to just pay annually instead of getting the plan. And just when I was ready to finally get it and make my appointment, I can no longer buy it.

 

[Mark_T]

I'm not seeing it either in Switzerland, but the Maintenance Plan buy button disappeared from my account.

I'm just 700 Km shy of my first service and had been trying to figure out if it would be a good idea to just pay annually instead of getting the plan. And just when I was ready to finally get it and make my appointment, I can no longer buy it.

The button has gone for me as well and where there are any text links left they simply loop to the page you are already on.

The manual link in the documents section shows yesterdays date but the actual manual it links to is still the old one from December...

Looks like the web updates are still very much a work in progress...

 

[dark cloud]

The button has gone for me as well and where there are any text links left they simply loop to the page you are already on.

The manual link in the documents section shows yesterdays date but the actual manual it links to is still the old one from December...

Looks like the web updates are still very much a work in progress...

Basically all aspects of the whole company are perpetually in beta mode.

 

[DCEV]

Do they now offer a lower cost "package" to prepay for 4 service visits or is it now all a la carte which actually seems more fair...

 

[Tam]

Do they now offer a lower cost "package" to prepay for 4 service visits or is it now all a la carte which actually seems more fair...

There used to be a price listing for the "packages" but not anymore:

Car Maintenance

You only pay for what you need.

 

[Mark_T]

Do they now offer a lower cost "package" to prepay for 4 service visits or is it now all a la carte which actually seems more fair...

No, that has all ended, just pay for what you need now, no more fixed price services.

 

[DCEV]

Do we have the new price schedule of what is needed for service?

 

[Mark_T]

Do we have the new price schedule of what is needed for service?

There is no 'service' as such, but there is a list of the things that they recommend doing at various intervals like air filter, HEPA filter, A/C desiccant etc. You should be able to get the prices for those from your local Service Center, but I've not seen them published online.

The intervals vary depending on which model you have, for me with an 'S' the only annual item was the brake caliper lube (recommended in areas where salt is frequently used in winter). The rest were either 2 or 3 year intervals from memory.

 

[DCEV]

Wow they've really made service more reasonable!

If anyone has a cost sheet for the menu of items, please post here (alignment, wipers, AC service, caliper lube, brake water test, etc.,)

 

[mikevbf]

This change in maintenance structure once again reflects Musk's and Tesla's first principle approach to any problem: as new information becomes known, use that info to create the best solution not the solution which necessarily looks or behaves at all like the previous one.

 

[swegman]

I have the extended warranty on the Model S (8 years/100K mikes) and the plan specifically states that annual service must be performed to maintain the extended warranty (years 5-8). Has this requirement changed?

 

[MP3Mike]

I have the extended warranty on the Model S (8 years/100K mikes) and the plan specifically states that annual service must be performed to maintain the extended warranty (years 5-8). Has this requirement changed?

From the FAQ:

If I choose not to service my Tesla car, will this void my warranty?
Your New Vehicle Limited Warranty or Used Vehicle Limited Warranty will not be affected if recommended service is not performed. However, coverage under your Extended Service Agreement may be affected if the recommended service is not performed. See the Tesla Extended Service Plan Terms and Conditions for further details.

So unless you get a legal document changing the terms of your agreement, it is still required.

 

[FlatSix911]

There used to be a price listing for the "packages" but not anymore:

Car Maintenance You only pay for what you need.

Do we have the new price schedule of what is needed for service?

​

There is no 'service' as such, but there is a list of the things that they recommend doing at various intervals like air filter, HEPA filter, A/C desiccant etc. You should be able to get the prices for those from your local Service Center, but I've not seen them published online.

The intervals vary depending on which model you have, for me with an 'S' the only annual item was the brake caliper lube (recommended in areas where salt is frequently used in winter). The rest were either 2 or 3 year intervals from memory.

Here is the new price list from my local service center...

​

 

[hydro]

Hi all, thanks for all the info. Great thread. In your opinion, for those who have the Extended Service Agreement and have the "Clean and lubricate brake calipers" procedure done for the 175$ rate and the caliper(s) is(are) jammed, would it be replaced under the ESA without extra charge but the deductible?

 

[shred86]

Here is the new price list from my local service center...
​

Thanks for posting this!

Hm, so there’s no recommendation to replace the battery cooling fluid, ever? I would imagine at some point it should be changed...

 

[EVnewbie]

So

So the frequency is by time and not mileage? With the previous maintenance schedule, I would go through Year 1 and 2 maintenance within 12 months because of the mileage

 

[Barry]

Hm, so there’s no recommendation to replace the battery cooling fluid, ever?

I had 4 year service a few weeks ago, 2 days into the new policy. I inquired about the battery coolant and they said their bulletin said flush and replace every 10 years.