So I have been a model 3 reservation holder since launch day. I had my model 3 configured and ready and was waiting for a VIN to be assigned. Back on Sept 20th i checked my Tesla account profile and my reservation number had disappeared from my account.
I called Tesla rt away and they told me that they gave away my reservation to someone else with the same name in florida and converted my model 3 order into a model X order. !!!
I was shocked....
they are trying to locate a car that matches my configuration and as of yet they have not found one. They gave me the option to wait 2-4 months and place a new order.
IS there any actions I can take ?? or anyone here that has gone through a similar issue ?
Thanks
I called Tesla rt away and they told me that they gave away my reservation to someone else with the same name in florida and converted my model 3 order into a model X order. !!!
I was shocked....
they are trying to locate a car that matches my configuration and as of yet they have not found one. They gave me the option to wait 2-4 months and place a new order.
IS there any actions I can take ?? or anyone here that has gone through a similar issue ?
Thanks