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Wonder if they would honor it if it was there when I ordered the car and even when I applied for Tesla lease...
Redmiata98
Member
I would guess that if it was in effect when you signed your lease that youwould be grandfathered in. However, I do not think you will exercise it after you have driven your X a while!
Considering the fact that Tesla took back the original MX that I bought (not leased) for my wife due to extensive issues only after a week of ownership, I am not taking any chances on buying another MX. I was successful once and most likely will not be again if there are issues with the car like it was last time. That is why I am leasing now and want to have a 90 guarantee.
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Blu Zap
Grinning member
I think it is more of a marketing/production argument. Tesla still is pursuing high marks in net promoter scores (customer satisfaction measurement) Last time I looked they were at 96. Way ahead of natural leaders like Disney and Apple. I spoke with a Tesla factory rep a month ago and he reinforced that Tesla is still pursuing 100 NPS. Highest ever above the companies you would think are at that level.
Redmiata98
Member
Sorry to hear she got a lemon. Mine is fine after a few teething problems and has been since January. Hope your next one is a trouble free one!
Just out of curiosity, how long ago did this happen? When did you take delivery and what range of VIN #?
I'd also love to know what type of problems and what was the process like returning it?
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