I was told my Model 3 103XX would arrive on around the 21st of March. I took out a personal loan and transferred the money to Tesla on the 19th.
I received no update on my delivery, so I called my sales advisor who then told me, whoops, there are now no delivery spots available until the 29th. Why wasn't my spot booked earlier? I am paying interest on a $55,000 loan. Mildly irritated, but I've been waiting a long time already and what's another week. Interest is not that much over a week, I guess.
I receive a call 2 hours before my appointment at 11am on the 29th to be told, whoops, the firmware isn't updating please come at 8pm instead. Why wasn't this told to me before I adjusted my schedule? Annoying, but fine, I understand.
I turn up at 8pm to pick up the car and, after waiting, am told, whoops, the main screen won't work and we are missing a part. We will have to order a new vehicle for you and maybe it will take a few more weeks. Why didn't someone call me before I drove all the way for pickup? Why has the story changed on what is wrong with the car?
Now, Tesla already has my money and I am paying interest. I love my model X and have referred it others, but this situation is ridiculous.
What would you guys do?
I received no update on my delivery, so I called my sales advisor who then told me, whoops, there are now no delivery spots available until the 29th. Why wasn't my spot booked earlier? I am paying interest on a $55,000 loan. Mildly irritated, but I've been waiting a long time already and what's another week. Interest is not that much over a week, I guess.
I receive a call 2 hours before my appointment at 11am on the 29th to be told, whoops, the firmware isn't updating please come at 8pm instead. Why wasn't this told to me before I adjusted my schedule? Annoying, but fine, I understand.
I turn up at 8pm to pick up the car and, after waiting, am told, whoops, the main screen won't work and we are missing a part. We will have to order a new vehicle for you and maybe it will take a few more weeks. Why didn't someone call me before I drove all the way for pickup? Why has the story changed on what is wrong with the car?
Now, Tesla already has my money and I am paying interest. I love my model X and have referred it others, but this situation is ridiculous.
What would you guys do?