Hello,
I have had my Model 3 for 1.5years/20k miles and there has been a rattle that started inside my rear driver side door in around August 2019. It’s a metallic rattle coming from the locking mechanism. The locks work fine. I had mobile service try to fix it in Nov 2019 and they did make it quieter they removed the door trim and tightened the bolts. Now that I finally brought it into service for HW3 and to get the rattle fixed they are telling me it’s not covered and asking for $420? Why isn’t this covered under warranty? Mobile Service tried to fix it and couldn’t and goodwilled the service.
See the attached breakdown.
I have had my Model 3 for 1.5years/20k miles and there has been a rattle that started inside my rear driver side door in around August 2019. It’s a metallic rattle coming from the locking mechanism. The locks work fine. I had mobile service try to fix it in Nov 2019 and they did make it quieter they removed the door trim and tightened the bolts. Now that I finally brought it into service for HW3 and to get the rattle fixed they are telling me it’s not covered and asking for $420? Why isn’t this covered under warranty? Mobile Service tried to fix it and couldn’t and goodwilled the service.
See the attached breakdown.