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Tesla loaner only covered third party F&T

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I had an issue with my car a while back and had to leave it in, they gave me a loaner. All was done via email, but I had to cover the car myself... this was on their email: Nb. We do not provide any insurance on the loaner vehicle and any coverage will come from your own insurance. We do not supply charging cables with the loaner vehicle and we do not provide a cleaning service on vehicles.

Luckily at that time I was insured with LV who have a clause in their certificate which reads: Comprehensive cover will apply to any car loaned or hired to the policyholder and any named driver under our Recommended Repairer Service, or by a garage or vehicle repairer while the vehicle is in for service, repair or MOT.