I think Consumers reports anti-Tesla bias is showing. Tesla is so terrible that they have sold every vehicle they can make at least thru the spring. They are so terrible that they have the highest owner satisfacion rating of any car. Tesla must have a lot of people fooled.
Consumer reports may have been ”anti-Tesla” biased however, I don’t think they are incorrect on this. I would consider myself as a good example here. I have loved Tesla as a company since its inception. Like all their models produced to date.
I currently own a model Y, took delivery Sept 10 2021. Love the car. It had what I would call a considerable amount of “delivery defects”. These are what CR is keeping track of and referring to. All repairable, I had expected most from all the various online delivery inspection lists.
1 Rear tailgate alignment, done twice before getting it right,
2 Rear left taillight alignment,
3 Rear passenger door alignment
4 Front passenger door alignment
5 Rear passenger black plastic wheel arch trim needed replacement as initial instal was incorrect bending the fasteners plus it was scratched, they replaced it after third visit ignoring it first two times
6 Rear driver doorcard had a rip In the door handle vegan leather, they replaced it
7 Rear seat track plastic covers flew off first time 2nd row bench lifted to access third row, initial install were incorrect, they replaced one that broke plus reinstalled other one
8 Passenger side B Pillar trim was not Installed properly exposing the bodily shell metal, they removed and reinstalled
9 Front driver side Gemini Wheel aero cover was bent due to improper initial instal, fastener tabs broken, this one was replaced on delivery day after I complained refusing to take the car with it broken
10 One of the Gemini Wheels had damage in the paint fIrish due to improper aero wheel cover install, wheel was replaced on third service visit after first two ignored the request. This same wheel had black paint inside the clear,, I think that is the only reason they replaced it ignoring the damage done by the aero cover
11 Passenger front door floor trim not installed properly, removed and reinstalled
12 Rear cargo shelf that covers the main sub truck strap came loose, they replaced the shelf
13 Still open, I find the AC compressor really loud, they have advised twice that it is operating normally. I have driven several model Y’s plus know serval friends and family members that own model Y’s built in the same period as mine, I find them to be more quite.
I may have missed one
These are all software aside. I am not touching on Auto Pilot phantom breaking, side view collision warning, Bluetooth connectivity issues with IPhone 13 pro but perfect on previous IPhone 11pro. Software will get patched and/or updated….
All these have since been addressed except the last one, I’ll wait and see. As mentioned, I expected many of them prior to delivery. I still love the car, and the company, but most of these issues could have and should have been caught prior to my taking delivery either by Tesla QC at the factory or the delivery center pre delivery inspection which I don’t believe they do one. Both QC inspections I think Tesla is doing a poor job of at the moment. All easily repairable so they appear to have the mindset of “just get the cars done and delivered, we’ll deal with QC after the fact”. I do not know anyone who has not had similar post delivery issues similar to mine. I am not saying I have not had issues with other new cars in the past, it happens with all.
The good news is that so far there have not been any mechanical operational issues and already just shy of 5000 miles driven. Still love the car though, more so now after the aforementioned have been addressed.
Max