Do you think the following is an acceptable explanation when a tesla reduces 100km in 5 days without using and with an error code (e-182) that the low voltage battery must be replaced. See image at the end.
Answer from Tesla Netherlands:
"Your Model 3 manual also states that “drawing down to 0% may damage other components or may require replacement (for example, the low-voltage battery). In these cases, the repair and/or transport costs are for your own account. Costs due to an empty battery are not covered”.
This same manual talks about a discharge rate of 1% per day, however this varies depending on environmental factors (such as weather), vehicle configuration and the settings selected on the touchscreen. For this reason I also contacted my colleagues from Service and they indicate that it is normal to lose 5% daily, especially if Sentry Mode and/or Pre-Conditioning are also used."
I checked the facts:
Sunday April 10 2022: I left my car parked in the garage at 100km
Friday April 15 2022: I see on my app 0km
I ask my son to check the car and he made the attached image with the error message.
Then if it is normal the car reduce 5% per day I would expect max reduction is 30km (6 days between april 10 april 15 times 5% per day). And not zero!!
So with this experience they would me to trust them and transport the car myself. What can I do..
Answer from Tesla Netherlands:
"Your Model 3 manual also states that “drawing down to 0% may damage other components or may require replacement (for example, the low-voltage battery). In these cases, the repair and/or transport costs are for your own account. Costs due to an empty battery are not covered”.
This same manual talks about a discharge rate of 1% per day, however this varies depending on environmental factors (such as weather), vehicle configuration and the settings selected on the touchscreen. For this reason I also contacted my colleagues from Service and they indicate that it is normal to lose 5% daily, especially if Sentry Mode and/or Pre-Conditioning are also used."
I checked the facts:
Sunday April 10 2022: I left my car parked in the garage at 100km
Friday April 15 2022: I see on my app 0km
I ask my son to check the car and he made the attached image with the error message.
Then if it is normal the car reduce 5% per day I would expect max reduction is 30km (6 days between april 10 april 15 times 5% per day). And not zero!!
So with this experience they would me to trust them and transport the car myself. What can I do..