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Tesla Server failure

Discussion in 'Hong Kong' started by BapeTMC, Mar 7, 2017.

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  1. BapeTMC

    BapeTMC Member

    Joined:
    Oct 12, 2016
    Messages:
    7
    Location:
    HK
    I can't use my Tesla mobile apps today, try to reboot the MCU and even reinstall the mobile apps. but still didn't work. Called Tesla CS and they say their server down.
     
  2. harryohk

    harryohk Member

    Joined:
    Jul 6, 2016
    Messages:
    5
    Location:
    Hong Kong
    I had the same problem, only discovered while I was waiting for the Supercharger alert message telling me that my car was fully charged. Hope I don't get charged for an overstay!
     
  3. harryohk

    harryohk Member

    Joined:
    Jul 6, 2016
    Messages:
    5
    Location:
    Hong Kong
    Alexa is also down - does Tesla use AWS I wonder?
     
  4. Blip

    Blip Member

    Joined:
    Jan 15, 2013
    Messages:
    201
    Location:
    Norway
  5. PatrickCH4313

    PatrickCH4313 Member

    Joined:
    Mar 6, 2016
    Messages:
    128
    Location:
    Switzerland
    Same problem in Switzerland...
     
  6. Gastrogate

    Gastrogate Member

    Joined:
    Oct 6, 2016
    Messages:
    8
    Location:
    Sweden
    It's been down for like 16 hours, but it's now back online!
     
  7. Johann Koeber

    Johann Koeber Member

    Joined:
    May 1, 2012
    Messages:
    831
    Location:
    Schweinfurt, Germany
    Finally we know why I could not contact my car for the last 16 hours.
     
    • Like x 1
  8. Captain_Kong

    Captain_Kong Member

    Joined:
    Jul 4, 2014
    Messages:
    146
    Location:
    HK
    Sky Net is taking over... as Elon predicted...
     
  9. FequalsMA

    FequalsMA Member

    Joined:
    Mar 10, 2016
    Messages:
    246
    Location:
    Hong Kong
    Hope no one relying on their phone got locked out.
     
    • Informative x 1
  10. Chong

    Chong Member

    Joined:
    Sep 9, 2016
    Messages:
    38
    Location:
    Hong Kong
    I still can't access my car via the app. Do I need to reboot the car?
     
  11. RR Runabout

    RR Runabout Member

    Joined:
    Feb 1, 2017
    Messages:
    61
    Location:
    North Carolina
    App seems to be back up this morning....
     
  12. llavalle

    llavalle Member

    Joined:
    Sep 9, 2013
    Messages:
    663
    Location:
    Somewhere around Montreal in Quebec, Canada
    Still down from me right now (9h21 UTC-5)
     
  13. markwj

    markwj Moderator, Asia Pacific

    Joined:
    Apr 10, 2011
    Messages:
    4,000
    Location:
    Hong Kong
    Moderator's Note: There are a dozen threads scattered throughout these forums, on the same issue. Please do a quick check / search before creating a new thread, to see if it has already been reported / discussed elsewhere.
     

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