I've been trying to get ahold of Tesla Shop for a week over receiving damanged goods. I've now sent 5 emails and haven't heard a peep, attempting to call I'm just told to email them, and I CC'd the merchanidse email the last attempt and got a response back saying that I need to email the shop (which is who I actually emailed). From previous posts, someone mentions to escelate through the website which doesn't appear to be possible any more, and the other two methods I've attempted.
I'm about to issue a chargeback through the CC company, but wondering if anyone else has recently had any luck getting a reply.
I'm about to issue a chargeback through the CC company, but wondering if anyone else has recently had any luck getting a reply.