Rooster6655
Active Member
Yes pretty much a similar experience, the model 3 wore the rear tyres quicker so I had replaced them 6 months prior and just wanted the fronts doing, their response was we have to do all 4, despite me asking them twice about just having the 2 done. Their mistake was they didn't check the car before agreeing, but the whole "I could lose my job" line came out and wasn't getting anywhere.100% agree. Unless you are buying all 4 new tyres, Costco is too much hassle, they have some very weird holier than thou mentality that I just don't get.
The last time I bought new tyres from Costco it was for my Golf GTI (front wheel drive) and I only needed one pair of tyres. All four tyres (Pilot Sport 2) had been swapped at the same time previously, and while the rears still had plenty of tread, the fronts were heading towards illegal (the GTI was brutal on the fronts, they lasted half as long as the rears). Costco refused to put the new tyres on the front , because "we're only allowed to put the best tyres on the rear, just doing my job guv". I kind of had no choice because I was already there (hour there and back), but that was the last time I bought tyres off Costco. Next time was Tyres on the Drive and it was great!!
The only way in which to avoid this issue with Costco is if you take the car in and get them to look at the car first, then they can't claim any surprises, for many this maybe a journey of a few hours hence adding to the overall cost.