I wast told the same when I called the 888 number. My car was supposedly already at SC in Dallas according to her tracking. I was certainly confused because I hadn't payed my loan balance yet.
later in the day, my DA emailed me and pushed back my Delivery appointment from 12/18 to 12/28. He mentioned that due to Texas laws, car must be paid in full prior to shipment. After payment has been cleared than he can coordinate shipping....
In my opinion I think the cars are already delivered to the Texas SC.... they just cannot LEGALLY tell you that the car is at SC.. which is why they send a generic Template to all TX buyers. I am certain once my payment clears, I'll most likely have my Delivery moved up because they want customers to accept delivery and make room for more cars.
I followed up with my DA about what the customer rep had mentioned when tracking my car via VIN. DA mentioned that the car is in delivery holding area in California awaiting for payment.
What do you guys think of this theory? Since we are all waiting at this point, might as well talk about their process