I just got the 2-4 weeks text. Here in Boulder, CO. White/Black/PUP
No Vin. No MVPA
I'm in Denver. Hoping this is a big Colorado delivery LOL...
MSM/White/Performance/Tow/FSD
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I just got the 2-4 weeks text. Here in Boulder, CO. White/Black/PUP
No Vin. No MVPA
SameNo text. No vin. Ordered on 5/25/20. Profile completed on 5/29/20. LR AWD MSM/ Black induction no tow. Seems like some of us just aren’t getting anything in terms of updates.[/QU
Same configuration as mine. Didn’t receive any notification that a VIN was assigned, I just happen to see the MVPA was listed under documents on my Tesla account. VIN was listed in it.No text. No vin. Ordered on 5/25/20. Profile completed on 5/29/20. LR AWD MSM/ Black induction no tow. Seems like some of us just aren’t getting anything in terms of updates.
Ordered my blue/white LR AWD with tow hitch on 5/19/20. Located in Colorado. All paperwork is done on my end except for proof of insurance ( because I need a VIN) but I got no text message, no VIN and no MVPA. Anybody else in the same boat?
Exact same boat, except color (I'm Red/White) and no tow hitch. My insurance is done, as the Littleton rep just told me to upload my current vehicle's insurance card and then change it once a VIN is assigned. I too did not get a message, VIN or MVPA.
Just heard from Las Vegas informing me that my profile is now complete and I should be hearing from delivery within the next two weeks. Yay!
I got that call today as well (around 4PM MST). Sooo, ordered a MSM/white/Perf/ Towhitch/FSD mid april. Heard nothing. Then ordered an additional (back up order to a different Colorado service center) MSM/white/Perf/ FSD (no tow hitch) 2 days ago and got a call from my new sales advisor today to confirm the details of the vehicle I ordered 2 days ago (cash pay, no trade in, etc). No VIN/MVPA but should be arriving in the next few weeks. Only difference between the two orders was no tow hitch and a different Tesla service center. Doesn't make sense but Im glad Im hearing from them. The guy confirmed that delivery would likely be in the next few weeks (and yes, I did get that text message yesterday from Tesla telling me 2-4 weeks to delivery).
So, let's see what comes fo this. At least I have a sale agent now! (Adrienne in Las Vegas).
I got that call today as well (around 4PM MST). Sooo, ordered a MSM/white/Perf/ Towhitch/FSD mid april. Heard nothing. Then ordered an additional (back up order to a different Colorado service center) MSM/white/Perf/ FSD (no tow hitch) 2 days ago and got a call from my new sales advisor today to confirm the details of the vehicle I ordered 2 days ago (cash pay, no trade in, etc). No VIN/MVPA but should be arriving in the next few weeks. Only difference between the two orders was no tow hitch and a different Tesla service center. Doesn't make sense but Im glad Im hearing from them. The guy confirmed that delivery would likely be in the next few weeks (and yes, I did get that text message yesterday from Tesla telling me 2-4 weeks to delivery).
So, let's see what comes fo this. At least I have a sale agent now! (Adrienne in Las Vegas).
You should call your delivery specialist ASAP - if you don’t have one assigned use chat and give them your order number and get oneSame configuration
Same
Same configuration as mine. Didn’t receive any notification that a VIN was assigned, I just happen to see the MVPA was listed under documents on my Tesla account. VIN was listed in it.
Go to chat, ask to speak with a delivery specialist for your order and they can update anything real time - it will show up on your account with a new MVPA in seconds. Just did this myself so I know it works.I have a feeling the Tesla delivery people are getting slammed because of the text messages...
So when I got my VIN in the source code- I called a different bank to finance with... then I contacted Tesla over chat to change the bank info.... that was Monday and that change happened in like an hour.
Then the text messages hit the fan...
Yesterday I wanted to update the financing amount- went to chat... "no problem" but then nothing for over 24hrs. So chatted with them again just today and they said- "oh, we can't change the amount unless we get a letter from the bank- email it here (email address)"; OK- wish they said that in the first chat, but ok. Sent the letter in.. and nothing, mvpa and site not updated still. Which cascades into then I can't put in the final payment info- and I can't give the bank the updated mvpa- and I can't give the car insurance the info for the bank into the insurance policy...
Given the first change happened so fast I figured this one would go kinda fast too (its just an amount), but looks like a multi-day wait to change the info... which is why I'm betting the Txt messages (which I still didn't get nor email but I have a VIN and mvpa) is slamming everyone there.
Guess it really doesn't matter- I'm sure its a hurry up and wait situation, but it would be a really cool father's day present!
Just passing along what I've noticed.
You should call your delivery specialist ASAP - if you don’t have one assigned use chat and give them your order number and get one
Go to chat, ask to speak with a delivery specialist for your order and they can update anything real time - it will show up on your account with a new MVPA in seconds. Just did this myself so I know it works.
Wow. I originally said I’d pay cash then when I got my MVPA told my delivery specialist I’d pay $X online then bring a check for $X from my bank when I pick up my car. He updated the MVPA with that info while we were on the phone and I saw the new one a minute later, all good. Can’t believe you had to show them the letter from your bank, something is off...So are you saying this is not a normal occurence?
I did that- that's what I mean. On Monday it was great- but between yesterday and today- chat sent me to delivery who said they needed to see the dealer agreement letter. I was already all set so the bank gave me the letter in 5 mins- but then after emailing the letter in to my delivery specialist... nada since noon. So I'm being patient, but I can say my first reaction when I heard from the chat that I had to email someone I was like NOOOOOOO because this is my typical experience when I email someone...
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Even in March when I was emailing finance stuff before the covid shutdowns hit everywhere, I would get radio silence for days- and then a reply would pop up say 5-7 days later. So... dunno. I plan to go back to chat tomorrow and say- so I emailed the letter like you asked... anything?
Wow. I originally said I’d pay cash then when I got my MVPA told my delivery specialist I’d pay $X online then bring a check for $X from my bank when I pick up my car. He updated the MVPA with that info while we were on the phone and I saw the new one a minute later, all good. Can’t believe you had to show them the letter from your bank, something is off...
Happy to see this. Same white/white/20" config (minus FSD and hitch, which may be an issue) Delivery Advisor had told me I should expect a VIN this month, but I didn't get the text everyone else got, so was getting nervous...Also just got the 2-4 week text for my White/white AWD FSD 20”; just also spoke to someone to add a tow hitch to my order. Let’s hope this means some Y’s are coming to the PNW!! Have been waiting patiently. . .
I agree- because I even said to the chat... "a letter? why do you actually care since none of its real anyway until you get the bank's real signed paperwork- which is a real verification you're getting the money." and its not like a fly by night bank... its BoA......