After seeing a lot of posts around here, I was pretty terrified when my car was delivered today. There's almost certainly a bias on forums like this where people only post if they're upset, so I'd like to offset that with my experience.
The car was in great condition overall. There are various spots on the paint from it being buffed, but they all came off with the touch of a finger and I expect they'll all be gone after I take it to the wash. The only issue I could find was the alignment seems funky on the FWD windows, and I can't quite tell if it's normal or not (flush at the top, in front of the stationary glass at the bottom). Waiting for an answer, but I couldn't get good pictures of it so I suspect I will have to follow up.
There was a (major) hiccup with getting the temporary tags for the car, but my delivery specialist had it resolved for me within 2 hours (Tesla was closed when the car was delivered, otherwise I suspect it would have been sooner), and I was able to drive all day. The keys did not come in a box as the manual describes that they should, and it looks like it was supposed to come with a tool to replace the battery, which wasn't there. The phone dock is also supposed to be included with the premium package and wasn't there. Both of these are really minor pieces that I'm sure will be mailed to me relatively quickly.
Autopilot works like a dream. I have had none of the issues I've heard people describe with AP2. It was smooth and stable for me (other than major intersections with no lane markers which is clearly outside where it's designed to operate). The sensors are detecting and showing several cars ahead of me.
I think my general experience could be summed up like this: They clearly have a lot of hiccups. I was generally not given information that I should have been without having to press somebody, which is unfortunate for a car that costs 6 figures. That said, every time I've had a problem, it's been resolved relatively quickly, and their staff seems to be doing a good job at taking care of *sugar* when it happens.
Anyway if you are out there awaiting delivery and terrified by some of the stories out there, keep in mind there are plenty of people for whom it goes smoothly as well!
The car was in great condition overall. There are various spots on the paint from it being buffed, but they all came off with the touch of a finger and I expect they'll all be gone after I take it to the wash. The only issue I could find was the alignment seems funky on the FWD windows, and I can't quite tell if it's normal or not (flush at the top, in front of the stationary glass at the bottom). Waiting for an answer, but I couldn't get good pictures of it so I suspect I will have to follow up.
There was a (major) hiccup with getting the temporary tags for the car, but my delivery specialist had it resolved for me within 2 hours (Tesla was closed when the car was delivered, otherwise I suspect it would have been sooner), and I was able to drive all day. The keys did not come in a box as the manual describes that they should, and it looks like it was supposed to come with a tool to replace the battery, which wasn't there. The phone dock is also supposed to be included with the premium package and wasn't there. Both of these are really minor pieces that I'm sure will be mailed to me relatively quickly.
Autopilot works like a dream. I have had none of the issues I've heard people describe with AP2. It was smooth and stable for me (other than major intersections with no lane markers which is clearly outside where it's designed to operate). The sensors are detecting and showing several cars ahead of me.
I think my general experience could be summed up like this: They clearly have a lot of hiccups. I was generally not given information that I should have been without having to press somebody, which is unfortunate for a car that costs 6 figures. That said, every time I've had a problem, it's been resolved relatively quickly, and their staff seems to be doing a good job at taking care of *sugar* when it happens.
Anyway if you are out there awaiting delivery and terrified by some of the stories out there, keep in mind there are plenty of people for whom it goes smoothly as well!
