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Trailer detected, vehicle not equipped with tow package?

ngng

Active Member
Jul 23, 2018
1,514
833
Bay Area
maybe one of you has some insight into this:

so, the following screen came up after I hooked up my trailer and 7 pin:
PXL_20210409_213618328.MP.jpg



which is odd...because the car came with a tow hitch and I see the tow mode in the mcu:
PXL_20210410_002116701.jpg


and, even more confusing:
PXL_20210410_002025559.jpg


but it sometimes seems to work?
PXL_20210410_003246692.MP.jpg
 

DavidB

2010 Roadster Sport || 2013 S85 || 2017 X100D
Supporting Member
Jul 8, 2013
921
1,217
Silver Spring, MD
Did you buy the car from Tesla, with the Tow Hitch package? If so, the car should have the extra reinforcement. If somebody added a hitch after the purchase, the reinforcement might not be there, and towing heavy loads may damage the car.
 

ngng

Active Member
Jul 23, 2018
1,514
833
Bay Area
Did you buy the car from Tesla, with the Tow Hitch package? If so, the car should have the extra reinforcement. If somebody added a hitch after the purchase, the reinforcement might not be there, and towing heavy loads may damage the car.

I'm the second owner. the hitch looks like it has NEVER been used. so, I suspect it came installed from the factory. when I decoded options online I see: TW00 No Tow Package, but I'm not sure how accurate the options list is from "My Account" since it also shows the incorrect interior decor

it goes it for the mcu update next week. I will ask them when I drop it off.
 

Uncle Paul

Well-Known Member
Nov 1, 2013
6,299
7,635
Canyon Lake,CA
There are two different issues here.
One is the existance of a physical tow hitch.
Second is the existance of the electronic tow package.

You need to check with service to see if your car has the electronic tow package installed.

My 2017 Model X came with a tow hitch, but no electronics package. Service turned on the tow package. Initially quoted $500 to do so, but ended up being a no charge service :)
 

ngng

Active Member
Jul 23, 2018
1,514
833
Bay Area
The SC should be able to assist with this. If it was indeed a Tesla factory installed package, they can update the firmware on the car to make sure it knows.

I have an upcoming appointment with the SC and sent them a message regarding this. we'll see!

There are two different issues here.
One is the existance of a physical tow hitch.
Second is the existance of the electronic tow package.

You need to check with service to see if your car has the electronic tow package installed.

My 2017 Model X came with a tow hitch, but no electronics package. Service turned on the tow package. Initially quoted $500 to do so, but ended up being a no charge service :)

I'm going to check my MCU when I head over to the shop. I suspect you are right. If the SC wants to charge me to enable tow mode, I guess it's gonna be permanently disabled lol!
 

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