Therefore you have no clue what you are talking about. No idea whatsoever what I called chaotic !
And yet you are arguing that it wasn't.
OK, I give up. Not going to try to convince somebody with thumbs in ears shouting LA LA LA LA
btw, the short version: I had 4 different delivery specialists/managers telling me 4 different and contradicting information about when (+- a week) and where (delta of 40km) I can pickup my car, and changing pickup appointment schedule several times within the last 12 hours.