First, just to get it out of the way, I am sharing information, not complaining. "Unfortunately due to our loaner fleet being sold, we are unable to provide a Tesla loaner vehicle at your time of appointment, but we can provide other options of transportation that will be covered by Tesla such as Enterprise rental vehicle, Uber, or we can provide a shuttle service to your home or work." What is odd, is that they actually say because of their "loaner fleet being sold." As if they sold all of them. I'd much prefer that they say because of higher than anticipated service volume.... etc. Plus it's oddly worded too; "we are unable to provide a Tesla loaner vehicle at your time of appointment". What's wrong with "at your appointment time?" Luckily, I can wait another week, but I am bummed, and it might be the same in another week. Going to the Enterprise office sucks. Now, if they want to pay for an Uber driver, I have a nice 90 mile work loop I can take them on! I nicely wrote back that I understand and can wait until they find sone loaners. Hopefully being nice will work. This is at the Buena Park, CA service and sales center.