I have now received my order of NEMA 14-50 adapter to use my Tesla Mobile Connector with the recently installed NEMA 14-50 outlet in my garage for Tasla Model 3. Last night I tried using it but the car won;t charge. There are two flashing red lights on the Mobile Connector and the console in the car indicates a message along the lines of "inadequate grounding at the outlet", "unable to charge".
I had the outlet installed by a professional electrician before I got the car and he tested everything was OK at the end. Now when I called him for this, on the phone he says he didn't see anything wrong with his work. He checked his work and he doesn't see a reason for the problem to be with the outlet. The Tesla support says it is something do with the outlet and they can't help.
What to do now? Has anyone else experienced this issue? I have been relying on nearby Supercharger but it is not practical and need this to work at home.
Thanks in advance for your help folks.
I had the outlet installed by a professional electrician before I got the car and he tested everything was OK at the end. Now when I called him for this, on the phone he says he didn't see anything wrong with his work. He checked his work and he doesn't see a reason for the problem to be with the outlet. The Tesla support says it is something do with the outlet and they can't help.
What to do now? Has anyone else experienced this issue? I have been relying on nearby Supercharger but it is not practical and need this to work at home.
Thanks in advance for your help folks.