Unable to charge using NEMA 14-50 outlet in garage and Mobile Connector

[Goutami]

The problem in for this OP was that the electrician did not connect the ground in the panel to the neutral. As @davewill says, the ground for the outlet must be bonded to neutral in the main panel, not at the outlet. It wasn't clear where the electrician was saying it was connected.

For your question, it's unclear what your issue is, and as indicated above, pictures would be helpful.

1) Pictures

2) Any messages indicated in the vehicle?

3) Picture of the light sequence on the UMC. (I assume we're talking about a UMC.)

Good luck. In any case this should be a pretty simple issue to solve unless your house has a pre-existing electrical issue.

I read this to electrician, talked him through it and he fixed it. It was not grounded properly at the breaker rather than outlet. You guys are better than Tesla and all the other professionals.

 

[Goutami]

It's not supposed to "grounded to neutral" it's supposed to have a separate ground wire all the way back to the main panel. Can you post your pictures so we can see what you're talking about?

He fixed it after I read him these posts. The problem was the grounding at the breaker box, not outlet.

 

[AlanSubie4Life]

I read this to electrician, talked him through it and he fixed it. It was not grounded properly at the breaker rather than outlet. You guys are better than Tesla and all the other professionals.

Really glad to hear it was an easy fix. I am not surprised to hear it was not done properly by a professional. That's not unusual. Enjoy your car.

 

[davewill]

He fixed it after I read him these posts. The problem was the grounding at the breaker box, not outlet.

So, exactly what happened to the OP, except his guy gave him a bunch of guff about fixing it.

 

[GPinzone]

He fixed it after I read him these posts. The problem was the grounding at the breaker box, not outlet.

Sounds like the problem was neither the breaker box nor outlet, but with the electrician.

 

[pete_shaw]

So, exactly what happened to the OP, except his guy gave him a bunch of guff about fixing it.

I think both the electricians (mine and Goutami's) probably went to the same trade school..lol