I just got my first Tesla two weeks ago (M3P). I finally received my wall charger 5 days ago (Gen3). The owner of the company i work for gave me permission to install the wall charger at work. I had it installed by our in house electrician. It powers up perfectly. It took me a couple days to get wifi to it to complete the firmware/software updates. That's all done now. I plugged in to my M3, Ive got the green flowing lights on the charger, green flashing light on the charge port. The screen in the car says its charging, However, all the charge stats at the bottom of the screen say zero.
I feel pretty confident the all the setting are correct. In doing some online research, i keep seeing that the north American cars and chargers are only designed for single phase. I work at a manufacturing facility that only has 3 phase, which is where ive installed this charger.
So, am i on the right track here as far as what the issue is?
Why didn't the charger or the car detect this issue immediately?
And most importantly, does anyone know a workaround for this?
And yes, Ive tried contacting tesla support..... They went out for a pack of cigarettes the moment i signed the purchase agreement...
I feel pretty confident the all the setting are correct. In doing some online research, i keep seeing that the north American cars and chargers are only designed for single phase. I work at a manufacturing facility that only has 3 phase, which is where ive installed this charger.
So, am i on the right track here as far as what the issue is?
Why didn't the charger or the car detect this issue immediately?
And most importantly, does anyone know a workaround for this?
And yes, Ive tried contacting tesla support..... They went out for a pack of cigarettes the moment i signed the purchase agreement...