I have heard many horror stories about getting a Tesla repaired by Tesla servicing in the US, what is it like in Australia? Wait times etc? Thanks.
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It depends which state you live in, Ive used Perth, Brisbane North and the Gold Coast, they’ve all be good during my contact with them. I read a few owners get frustrated with service centres in the two biggest cities that can’t keep up with appointments.I have heard many horror stories about getting a Tesla repaired by Tesla servicing in the US, what is it like in Australia? Wait times etc? Thanks.
Thanks, good to hear it is better than the US. I'm in Perth, anyone have experience here? Thanks
Well I just got my rear fascia replaced.. and they did the most horrendous job putting back the tail lights in.. the gaps around the two are so wide..I'll most likely have to reinstall the lights myself. I don't know who they are hiring to work on our cars but they definitely don't care about your car. Logistic wise it's been great on the costumer side.Thanks, good to hear it is better than the US. I'm in Perth, anyone have experience here? Thanks
Im US btw... In only 2 weeks in and already having regrets of buying this junk with such low standards of quality work. I knew there would be issues but I can't even trust the company's mechanics now. No other car company has ever had such low quality built and repair standard in my experience. It was such a simple job.Well I just got my rear fascia replaced.. and they did the most horrendous job putting back the tail lights in.. the gaps around the two are so wide..I'll most likely have to reinstall the lights myself. I don't know who they are hiring to work on our cars but they definitely don't care about your car. Logistic wise it's been great on the costumer side.
If you’re not happy, let them know. Most shops, Tesla or others appreciate an opportunity to fix anything they have done wrong.Im US btw... In only 2 weeks in and already having regrets of buying this junk with such low standards of quality work. I knew there would be issues but I can't even trust the company's mechanics now. No other car company has ever had such low quality built and repair standard in my experience. It was such a simple job.
Yea, I rescheduled another appointment to get to fixed. Hopefully, it turns out right.If you’re not happy, let them know. Most shops, Tesla or others appreciate an opportunity to fix anything they have done wrong.