rainforest
Active Member
Update: I took it back to the same SC in March, this time the senior service manager personally took charge and researched about it and had the top portion of the seals reinstalled after adjusting the spacing. The problem is completely eliminated on the right side FWD. On the left side FWD, when I tested with copious amounts of simulated rainwater sitting on top, just a few drops come in when opened, and not always. I can live with that. Overall I am satisfied with the senior service manager's attitude and work ethic despite them being super busy with tens of cars in service. He also thanked me for insisting on a solution so that they were able to learn how to fix it.
That's odd. My service centre knew how to fix it two years ago. But it's just too bad that cars are not coming out of the factory with this fixed already.