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=====FINAL UPDATE ===== I am very happy to say that as of today the above nightmare scenario of having to wait another 8 weeks did not come to pass, and I have received all of my money back, including all refunds of deposits, loan repayment, etc etc. I thank all of you for your support...

Well, isn't this amazing. 14 days ago I got an email saying everything was set and I was gonna get my refund in 5-10 business days. And then radio silence. After many unanswered emails, I again escalated the situation to the only person I know (who doesn't even work at Tesla) who has been able...

Thanks for your support of my pointless whining saga, my friend. :) I’m sure this sort of thing happens with every car company but I’m also sure that this exact level of incompetency only routinely happens with Tesla. Wow! Are you sure? That’s seriously amazing news. I was so worried the bank...

A while ago (like 10 days) they requested a payoff quote for my loan which made me hopeful that this nightmare was going to end. They even said it would be paid off before my next payment on the loan was due, but of course it wasn't, so today an automatic payment went out for the loan - I don't...

What is wrong with you? As an ex-Tesla owner, Tesla has treated me so wrongly so many times that it is really, really hard for me to consider a Tesla for a new car. I am not alone. This happens. Not everybody who says they're tired of being mistreated by Tesla is part of a massive TSLAQ conspiracy.

Do your math. A regular car with 35mpg would cost me about 7 cents of gas per mile to drive. A performance car with 20mpg that needs to be filled with premium gas (costs $3 where I live) costs about 15 cents a mile. Tesla Supercharging costs $0.28 per kWh. On average, the P90DL I gave back...

Well, actually in the last few days more bad things happened, again about Tesla being incompetent and inconsistent, and resulting in me yet again being hugely disappointed. I am just so exhausted at this point that I don't even wanna discuss it all here, because it's depressing. I just wanna get...

I did get a response today. It made me hopeful that there'll be progress soon, but of course, I'll see it when I believe it. Still, it was good to get a response.

Update: No update. Nobody is responding to me. It's been a month since I gave them the car back and I still don't even have a timeline on any part of the refund. Meanwhile I still don't have a car and I have no means of getting one.

Update: The situation with the unauthorized charges has been resolved. Update 2: I still have no word on the $63,000 refund for the car I've dropped off 3 weeks ago. I keep hearing it's being 'expedited' but I don't think I can honestly say any part of not receiving any portion of your 3-part...

That is ridiculous! You and I are in the Tesla took our $7,500 for no reason club. I’m sorry! Nope. Anything outside of 200 miles to your delivery location. I’m serious.

Thank you, my friend.

Update: Amazingly, the situation with the unauthorized payments has been resolved. As of today I've received refunds for 3 $2,500 payments. Still waiting on an ETA for the refund of the car I returned, but hey, I am glad to be able to back to 2 weeks ago when buying that new car thing never even...

It is very hard to read your post. But to summarize, I am amazed that your argument against "a company needs to have good customer service" is that I shouldn't need a customer experience with transparency. Not sure how to counter to that. Your numbers continue to be wrong and confusing at the...

but don't their batteries explode 'n stuff? plus it can probably only go as fast as a golf cart :P

Update: We're making slow progress. Some literal angel saw this thread and put me in contact with a good customer service team within Tesla. (This literal angel didn't want their name published.) This contact is, as far as I can see, capable of getting stuff done. After a couple of back and...

It's not even about that any more. Can you read? I am telling you Tesla took $5,000 from me without my authorization, consent, or KNOWLEDGE. The rest is just a high amount of incompetence, but if you look at your CC statement one day and see $5,000 of charges you had no idea about, would you...

I think we're still not on the same page as to what we're talking about. You're still talking about stuff about 'servicing' the car, or whether your service center offers you soft drinks. I am talking about everything else, things such as your experience while buying the car, transparency and...

Who talked about TSLAQ and stocks and all? I guess you're one of those ones who are convinced there's a giant Tesla conspiracy and anybody who's having a problem with them must be a short seller throwing FUD around. You clearly haven't read the last few items on my post. This is not just about...

Tesla owes me: 1. $2,500 credit card refund for my original purchase in May (the car that I've returned) 2. $2,500 credit card refund for my deposit on a new car on May 26 (the one they they've told me I can't get) 3. $2,500 credit card refund for the unauthorized charge they've made on May 27...

I think buying sight unseen in general is not a good idea, and you just have to trust the person/entity a lot to be able to do it. Tesla is the opposite of trustworthy, at least just because of how unreliable and inconsistent they are. True, true. Although the level of incompetence, at least...

Thank you for the response. I think your car would be a terrific buy if it's priced well, since it'll be skirting the common battery issues with the 90D's thanks to having the great V3 pack. Unfortunately I can't do it. I think Tesla would price your car at the low 70's most probably, so you...

Also have you ever measured how many kw your battery can put out with high SoC and heated ludicrous w. Launch mode?

Where are you located? What’s your price?

I know a lot of you compare these to what Tesla sells, so here's my comparison: I recently bought a P90DL from Tesla for $60,600. Mind you, it's a P90D not a P85D, and also has ludicrous. My car could never do 450kW or sub-3 second 0-60 runs. Also, this car has the exact same range as mine...

The options are unbelievable incompetency or unbelievable sleaziness. While I agree with you that it's much more likely to be the former, I'm not sure how good of a thing that is.

As someone who got a similar car (pretty much the same but 42k miles) from Tesla for $60,600, I'm going to say... even considering the 4 year Tesla warranty, yours would be the car I'd get, simply because it has a good battery. Have you tested the 0-60 and quarter mile times yourself? And do...

You're right. I've already disputed the transactions. Even after the P90DL fiasco I was still wanting to buy a Tesla (after having driven one for 2.5 years), but this is just too much.

Haha thanks my friend... I am guessing he won't. If I had Twitter, I'd do the same.

As annoyed as I am at not getting my money back yet for the car I returned, I am infinitely more annoyed and frustrated at tesla literally taking my money without my authorization, for no reason, and then denying anything happened.

Already done.

Update (or lack thereof): - The two $2,500 payments (completely unauthorized) have posted, which means Tesla has got the funds. At this point I think it's safe to say Tesla 'stole' this money from me? It's ridiculous, I know, but what else can you say? - The original $2,500 payment (authorized...

I've already emailed him that screenshot in my initial email this morning... his response to the screenshot showing the charges was that there were no charges. I'm wracking my brain trying to think about what else Tesla might have charged me for... which is a hilarious thought since I don't...

One more thing. I thought maybe there was an issue with the CC processing and it just went through 3 times. But nope - the charges happened on separate days. The salesperson just responded to me and again denied there were any additional charges. The very charges I'm seeing on my credit card...

"Service" means more than oil and filter changes, what he/she is talking about is the level of service to your customers, as a company. "Customer service", in fact. It's true that the majority of Tesla owners probably have had good customer service from Tesla, but 'majority' isn't good enough...

I've already done this, and found 'reporting' a $40bn carmaker's small transactions with an individual very hilarious... You know, when I was trying to get my car returned I was trying to hard to get this escalated or talk to someone higher up. I was never able to do that. Now I am exhausted...

You guys might know me from my previous thread ==> Bad, confusing, misleading delivery experience. Do NOT buy a used P90DL from Tesla. Basically, I got a P90DL from them, the car was far inferior to advertised, I was lied to regarding my ability to return the car prior to buying it, bla bla...

Awesome update: Tesla isn't even responding to me any more regarding my refund. They've had the car back for more than a week and I have nothing. They haven't even disconnected my app from the car. I can still see where it is: It's exactly where I returned it and they haven't even moved it. I...

Update: I've dropped the car off 1 week ago today. My refund is supposed to come in 3 parts: 1) Refund my credit card for the $2,500 order payment 2) Repay my bank for their financing of the vehicle 3) Cut me a check for the rest (this is the one that they said could take up to 60 days) Not...

Yeah, it’s very unfortunate... but there are no good deals (used or inventory) anyway that I’d like to buy, and no Tesla advisor I’ve reached out to find a good deal has responded back to me. I’d consider a Model 3 except I need free supercharging. I’m now seriously thinking of getting...

There is currently a P85D with 61k miles for sale on Tesla's own website for $47,500. It has the advantage of having 2 years and 40,000 miles of full warranty. Based on that (and the fact that yours has Ludi), your car is probably worth 45,000.

Lol. The P90DL Tesla sold me as Ludicrous put out 410kW @75 on max battery & launch.

Oh man. Is there any way we can pay to not get the ultra hifi :D

Would this be HW2? Also what's the price you're asking?

Yeah, I still can't believe it, I thought I'd have fight all the way based on their responses, but I just got an email asking me when I could drop the car off. The time they quoted for the refund is 60 days, which is very long considering I won't be able to get a different car meanwhile, but I...

Sure "I can't justify it" because everything went super smoothly with my purchase, they at no stage misled me in any way, delivered me a pristine car, everything was in order; and I'm just a random hobo screaming "Tesla sucks, Tesla sucks" at passersby. THAT WAS SARCASM in case you didn't get...

I was told that too, but when I wanted to return the car on the 3rd day they were all like no no no, that's for new cars only, you can't return old cars. Thankfully it looks like my situation is going to get resolved, but it's definitely not regular Tesla policy that used cars are returnable

Tesla will definitely not tell you about the degradation during the purchase process by themselves. You have to ask... and you should definitely ask.

I know this is a matter of taste, but I thoroughly hate the upgraded (well, now standard) audio system. I've driven Teslas with it and without, and I 100% prefer the without. I know this has been talked about a lot before, so that's not my point. Has Tesla's premium audio system been changed at...

Oh I know that very well... see my thread on this forum