2019/20 Orders and Deliveries [closed]

[Scan Man]

For some reason, I had expected the delivery to be from afar. Same day suggests it's coming from my local SC (Edinburgh). Wonder why they are bothering to deliver it? End of quarter madness?

They will probably carry out a thorough PDI at the SC before arranging a local flatbed to pick it up and drop it off with you.
(When I mean PDI, I mean the standard Tesla PDI, which seems to consist of one check box - Does it switch on and drive? ✔ )

 

[Megawatt100]

I called up Tesla. Car can arrive anytime up to 8 pm. They said I will get a text when the car is picked up by the courier! Long wait‍

HenryT

I took delivery of my model 3 on Friday and only got the tracking text after the keycards had been handed over. Think someone forgot to press a button, but was a nice surprise.

 

[phil4]

[QUOTE="Scan Man, post: 5009337, member: 139789"
(When I mean PDI, I mean the standard Tesla PDI, which seems to consist of one check box - Does it switch on and drive? ✔ )[/QUOTE]

You forget popping the number plates on. That's the other thing they do.

 

[Nvg123]

Haven’t heard anything yet

 

[Nvg123]

Knowles is being useless and the people at Tesla are useless as well

 

[Bistoptom]

After months of waiting I've just had my delivery on Wednesday cancelled, and the car will note be delivered to my home next week. Strangely I've also been given a new RN.
Has this happened to anyone else?
I'm really not happy with Tesla at the moment, and am seriously considering cancelling the order.

 

[OneTinyFish]

Tesla called to say my collection appointment tomorrow is cancelled because the car won't charge.

They're trying to figure out a replacement or an alternative. They think the service centre repairs will take some time.

It's really annoying since I had a third party courier and a ferry booked to take delivery of the car tomorrow and now have to reschedule everyone down the chain for the foreseeable future.

 

[Nvg123]

My delivery has been cancelled today. Clearly they can’t deal with it!

 

[OneTinyFish]

My delivery has been cancelled today. Clearly they can’t deal with it!

*Me too* Oh, why was yours cancelled?

 

[Nvg123]

*Me too* Oh, why was yours cancelled?

No reason really .. they can say whatever they want

 

[OneTinyFish]

No reason really .. they can say whatever they want

They gave you no reason?

They told me that there was a charge port fault.

 

[Nvg123]

They gave you no reason?

They told me that there was a charge port fault.

Oh they said there was some misinformation? Didn’t elaborate much.
is there a complaints process? And would it help?

 

[Nvg123]

just spoke to the driver who informed me of issue with the vehicle! I wonder if they have cut corners to bring out things for end of September !

 

[OneTinyFish]

just spoke to the driver who informed me of issue with the vehicle! I wonder if they have cut corners to bring out things for end of September !

Maybe. My experience: Car needing repairs before collection? (Cancelled on Teslas' side)

Jh88's experience: So.... I rejected my collection car today

 

[Bistoptom]

I want given any reason, just given a delivery date, which doesn't work for me, but there doesn't seem to be any option to change it.

 

[LongRanger]

I find these stories really disappointing and it;s completely unfair that some have crap experiences and others don’t. Small issues are really not the end of the world, life is too short to get all het up about trivial corrections - but this is rubbish and I feel gutted every time we see these stories. It’s still a small minority as we don’t see praise for Tesla quality on forums when everything is ok - but it’s a minority too many.

Ultimately is better not to get junk and not to notice this type of stuff when a delivery lorry arrives - but still it’s bloody frustrating and not good enough.

hope you folks get what is deserved which is a properly working car that you get to use as intended, there’s not much else to say

 

[Carl_SG]

This is worrying the Sigma batch isn’t looking to healthy right now, mine is due for delivery Thursday, well that’s the hope anyway! See if we have anyone for tomorrow’s batch of delivery’s?

 

[OneTinyFish]

I find these stories really disappointing and it;s completely unfair that some have crap experiences and others don’t. Small issues are really not the end of the world, life is too short to get all het up about trivial corrections - but this is rubbish and I feel gutted every time we see these stories. It’s still a small minority as we don’t see praise for Tesla quality on forums when everything is ok - but it’s a minority too many.

Ultimately is better not to get junk and not to notice this type of stuff when a delivery lorry arrives - but still it’s bloody frustrating and not good enough.

hope you folks get what is deserved which is a properly working car that you get to use as intended, there’s not much else to say

I don't think it is a small minority. I think the policy is to ship cars with obvious minor issues and fix later. And a "crunch time" culture as each of the end of quarters approaches.

 

[LongRanger]

Rough estimate for quarterly sales is about 10-11k UK vehicles. I don’t know on “rejection/unsuitable for delivery” category stats but I can think of maybe 7 or 8 serious cases in the last 2 months including today’s batch.

I’m not classing the odd alignment issue or other minor defect in that, if you include these absolutely I agree the numbers aren’t good.

 

[bapodra]

I am collecting tomorrow from the Sigma batch...

This is worrying the Sigma batch isn’t looking to healthy right now, mine is due for delivery Thursday, well that’s the hope anyway! See if we have anyone for tomorrow’s batch of delivery’s?